If there's a memory dump to work on, a more in-depth analysis can be done with Volatility on running processes, but it usually falls back on the expert having good skills on that kind of search (malfind tends to drop a lot of false positives).
But at least the guides gave a baseline/starting point that seems to be better than what was described. It's very difficult to prove a negative, so I'd also be careful with the wording, eg: "evidence of a malware infection was not found with these methods" instead of "there's no malware here".