The prominence and accessibility (to laymen) of wifi does not help the situation either... I mean what else CAN they do except try stuff out, how are they going to determine that it worked and why it did?...
OP, yes, poorly implemented power saving has in my experience often been a culprit behind network reliability issues. That said, please consider adding a disclaimer that just disabling power saving in client devices without pinpointing the root cause of the instability or at least reporting it is exactly why we are in a situation where it is still buggy.