I also enjoy that he has to attend a 'coaching session' where they teach him that University policy is sacrosanct -- and he has to pay for it as well as write a "spelled-checked [sic]" research paper about his coaching session (WTF is there to 'research' about an hourlong chat?)
What's even more bizarre is why this app exists at all. PeopleSoft's "SA" module that UCF is using for registration includes a waitlist feature that already does all of this -- actually, it's better, because it just pops people off the stack when a spot becomes available.
So, let's be clear:
- UCF willfully refuses to enable the waitlist option in PS
- Student uses a public interface to replicate the functionality
- Star chamber declares the student broke a nebulous IT policy and that he has to write humiliating 'research papers' as contrition.
And people wonder why higher ed is less and less valued...