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For those of us who wanted a Nexus Q for what it was, this is a fantastic outcome. I still get a Nexus Q but I get my $300 back.

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yeah, all product launches should be done this way!

No, but certainly all failed launches should end this way.

But "what it was" is going to change. The Nexus Q could lose the built in amplifier and HDMI port and released 2 years from now.

Refunding customers is the least they could've done.

Yes, so I still get what I ordered (a hackable device which can drive a set of good 2.0 speakers from my desk), I don't get charged for a half-baked product, and I have the opportunity to hack on it.

So you're right. Google didn't do the least they could do; they still will give me what I paid for but they're also giving the money back. This approaches the most they could have done.

I'm still happy with the outcome. I get to hack on the device for a product idea I have _before most developers can even touch one_. And what consumer is going to be upset about Google pulling the launch of a product that was getting panned in the press anyways?

Yes, it'd be better to just hit a home run as you launch the product. Obviously that didn't happen, and no one is claiming it did. This is just the best way to fail they could think of.

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