Hiptype (YC S12) Launches A Google Analytics-Style Service For E-Books
techcrunch.com
techcrunch.com
I can easily see future books being edited and re-written from edition to edition (not that "edition" will continue to have any meaning) in response to analytics on reader behavior.
30% of readers failing to finish a book, and dropping off near the same place? Let's rewrite that chapter to keep people turning the pages. Lots of people highlighting a controversial passage, then not buying any more books from that author? Tone it down, smooth out the "problem areas." A surprising number of young women reading a particular book? Let's "pink it up" and throw in some romantic subplots that tested well in focus groups. How about embedding some multimedia into the book, and some product placement while we're at it?
Literature will survive this latest attempt to measure the creativity right out of an industry. Good movies still make it on the indie circuit despite the focus-grouped blockbusters, good games still get made by small shops. I just can't help but feel a tinge of sadness as I watch books and literature get consumed by obsessive measurement and cold-blooded analytics.
A huge proportion of the eBooks downloaded are educational, trade, and reference. Cookbooks, for example, are incredibly popular and these "cold-blood analytics" can be very practical for determining what content is working and what content is not engaging readers.
It gets more tricky when it comes to literary fiction. But I think it's safe to say that measurement and creativity aren't mutually exclusive. Measuring something in and of itself doesn't compel you to make changes.
But it would be interesting for us to do some research by getting into an edition of a classic text and seeing what types of changes our analytics would suggest making. This would mostly be an exercise in figuring out how to improve our analytics, rather than taking it at face-value that a classic text should be edited based on some data points.
The very notion of A/B testing a piece of art disturbs me profoundly. The idea that publishers would say, "Our analytics show readers engage with these types of passages so you need to increase your usage of X passages by 50% and use 50% more words from this list", paints a fairly dim view of the future of artistic expression in a world that is concerned with profitability over substance at an increasing rate.
Publishers already have a far heavier hand than I'd like them to or most people know about. Giving middle manager types data when it comes to artwork can only lead to place where self expression through authorship becomes a dead art-form.
There've been countless times when I purchased a heavily advertised (well reviewed) book, only to find out that it was worthless piece of ... Anyways, those books weren't written for me; they repeated the same stuff over and over and over again.
One example - Good to Great. The first chapter is good, so is the second (maybe). Everything afterwards is just a repetition of the same concept. If I could see ahead of time that most readers stop reading the book 20% in, I'd make my assumptions and not even bother to try to get through it.
Likewise, there are books where the first chapters are quite tedious to read, but the rest are great. If, while reading chapter 1, I could see that most people struggled but then persisted and loved the book, that might encourage me to get going.
Just my 2 cents.
What I'm most curious about is the extent to which these cultural norms will shift as it becomes more common for books to contain analytics like ours.
As someone who has grown up on the internet for the last two decades there is something decidedly different between a website, a blog, and a mobile app when compared to a book. It's something ephemeral I can't put my finger on.
There is magic in books. From a child's earliest days books provide a window to other worlds and realities. Some of these worlds show us glimpses of greatness and happiness others show us the darkest depths of human sadness and despair. We are given characters to love and hate along side characters to use as reflections of ourselves. In all of this there is a certain magic to books. They provide judgement free escapes for the outcasts and loners; Later in life they provide the community for those very same outcasts and loners to come together.
I realize I sound naive and possibly unrealistic. Also, I acknowledge that this community in particular tends towards efficiency and has a tenuous relationship with the humanities. However, all that aside, this feels like it cheapens the reading experience.
I hope this doesn't become the norm for authors telling stories. While perhaps a bit more hyperbolic than necessary this all feels akin to A/B testing The Sistine Chapel. Let's not go around letting MBAs and Middle Managers fuck with art.
(As for anononymization, as they say in security communities, once you create a means of access, who knows how and by whom it will end up being used?)
I'm glad to see someone from the business actively participating here; however, I remain unassured, in the larger context and perhaps also specifically.
We've been particularly interested with what the HN crowd would think about things made possible with Hiptype, like A/B testing or beta testing versions of a book.
We appreciate your patience, and you can get in touch directly if you'd like us to get your account activated more quickly.
There are a few reasons why we're not explaining how we get all of the demographics and insights data shown on our dashboard, but we can vouch 100% for its accuracy, and it's all data that is publicly available.
Also, thanks for the feedback about pricing! We're looking into some changes that would address your concerns.