> The fact it didn't cross their minds that maybe this is a bad idea to release in the US really shows the cultural difference between the West and other countries like India. There are plenty of things wrong with the US but blatant treating of lesser-privileged people like animals is something that isn't well tolerated here.
McDonalds and Amazon are American companies that micromanage workers - the only difference is that their software is inhouse. The next time you're at any fast-food drive through, have a look at the monitors they have up, you'll likely see a timer and stats about rate they are serving customers.
More broadly, Hell, mouse-jigglers became a thing, and most American retail outlets won't let their cashiers sit (no chairs!) - talk about treating workers like animals.