Presumably Deep Research has a bunch of weird multi-LLM-agent things going on, maybe there's something about their architecture that makes it more likely for mistakes like that to creep in?
https://www.ben-evans.com/benedictevans/2025/1/the-problem-w...
Claude gets that question right: https://claude.ai/share/7bafaeab-5c40-434f-b849-bc51ed03e85c
ChatGPT treats a PDF upload as a data extraction problem, where it first pulls out all of the embedded textual content on the PDF and feeds that into the model.
This fails for PDFs that contain images of scanned documents, since ChatGPT isn't tapping its vision abilities to extract that information.
Claude (and Gemini) both apply their vision capabilities to PDF content, so they can "see" the data.
I talked about this problem here: https://simonwillison.net/2024/Jun/27/ai-worlds-fair/#slide....
So my hunch is that ChatGPT couldn't extract useful information from the PDF you provided and instead fell back on whatever was in its training data, effectively hallucinating a response and pretending it came from the document.
That's a huge failure on OpenAI's behalf, but it's not illustrative of models being unable to interpret documents: it's illustrative of OpenAI's ChatGPT PDF feature being unable to extract non-textual image content (and then hallucinating on top of that inability).
This is an unfortunate example though because it undermines one of the few ways in which I've grown to genuinely trust these models: I'm confident that if the model is top tier it will reliably answer questions about information I've directly fed into the context.
[... unless it's GPT-4o and the content was scanned images bundled in a PDF!]
It's also why I really care that I can control the context and see what's in it - systems that hide the context from me (most RAG systems, search assistants etc) leave me unable to confidently tell what's been fed in, which makes them even harder for me to trust.