The point is, that quality is not the metric here; the metric is google ratings.
I would take a place with a solid 4.6 but hundreds of ratings over a low double digit 4.9 any time.
I recently had some really bad experiences with some fast food places in my corner of the world, at a train station as well.
They all had 4.9 stars but lots of 1 star reviews matching my experience. But also tons and tons of eerily similar 5 star reviews with a generic photo of the counter (no faces, no food) and a random name and glowing review of who "served" them. Which is impossible at those places.
And I also do a quick sort by newest. If all the newest reviews are tourists, I know to steer clear. Tourists will give a convenience store egg sandwich 6 stars out of five. They'll write a full-on essay about the fine experience they had at a restaurant and saying it's obvious the chef put lots of care into the meal, not realizing it's a local chain restaurant that just pops things in the microwave. Then they'll take off 2 stars at a good place because the chef couldn't make them a gluten-free, rice-free, beef-free, soybean-free chicken burger (also, they have deadly poultry allergies so they can only eat chicken substitutes). I also see loads of these types of reviews.