I would argue that they do, in fact, owe us something.
All people who make public announcements are in effect holding a conversation with the public, until such time as they publicly announce its end. A person in a conversation is socially obligated to make reasonable attempts to speak and respond to other people’s questions, comments, and concerns. If they don’t, or suddenly stop, they have abandoned the social etiquette of a conversation. This is not the public “being entitled” (as some like to claim), but is instead the quite reasonable expectations of the public who was led into a conversation with somebody who did not, or ceased to, respect the social rules.
(I should not need to say this, but in addition to being a user of many software projects, I am myself a maintainer of software publicly available – in official Linux distributions, even. I do not think that I ask my fellow maintainers for much – only a smidgen of respect for their users.)
(Previously: <https://news.ycombinator.com/item?id=38301710#38304918>, <https://news.ycombinator.com/item?id=22073908#22074287>)