I work in the latter (I'm the CTO of a small business), and here's how our deployment story is going right now:
- At user level: Some employees use it very often for producing research and reports. I use it like mad for anything and everything from technical research, solution design, to coding.
- At systems level: We have some promising near-term use cases in tasks that could otherwise be done through more traditional text AI techniques (NLU and NLP), involving primarily transcription, extraction and synthesis.
- Longer term stuff may include text-to-SQL to "democratize" analytics, semantic search, research agents, coding agents (as a business that doesn't yet have the resources to hire FTE programmers, I would kill for this). Tech feels very green on all these fronts.
The present and neart-term stuff is fantastic in its own right - the company is definitely more productive, and I can see us reaping compound benefits in years to come - but somehow it still feels like a far cry from the type of changes that would cause 10% growth in the entire economy, for sustained periods of time...
Obviously this is a narrow and anecdotal view, but every time I ask what earth-shattering stuff others are doing, I get pretty lukewarm responses, and everything in the news and my research points in the same direction.
I'd love to hear your takes on how the tech could bring about a new Industrial Revolution.