Users don't care about your tech stack
empathetic.dev
empathetic.dev
But that's not how the argument is used in practice. In practice this argument is used to justify bloated apps, bad engineering, and corner-cutting. When people say “users don’t care about your tech stack,” what they really mean is that product quality doesn’t matter.
Yesterday File Pilot (no affiliation) hit the HN frontpage. File Pilot is written from scratch and it has a ton of functionality packed in a 1.8mb download. As somebody on Twitter pointed out, a debug build of "hello world!" in Rust clocks in at 3.7mb. (No shade on Rust)
Users don't care what language or libraries you use. Users care only about functionality, right? But guess what? These two things are not independent. If you want to make something that starts instantly you can't use electron or java. You can't use bloated libraries. Because users do notice. All else equal users will absolutely choose the zippiest products.
Nice to have, not a must.
In tech circles regular people are believed to be stupid and blind. They are neither. People notice when apps get slower and less usable over time. It's impossible not to.
Uh...
If this statement were true (IF), it would be even a better argument for software developers to NOT optimize their apps.
Apart from when it is optional consumption say games.
But does it matter ? I think the only metric with optimising for is latency. Other stuff is something we do.
Yes, yes it is. But they were going to do it anyway. Even if people were to stop accepting this argument, they'll just start using another one.
Startup culture is never going to stop being startup culture and complacent corporations are never going to stop being complacent.
As the famous adage goes: If you want it done right, you gotta do it yourself.
> File Pilot is written from scratch and it has a ton of functionality packed in a 1.8mb download.
File Pilot is... seemingly a fully-featured GUI file explorer in 1.8mb, complete with animations?
Dude. What.
https://linusakesson.net/scene/a-mind-is-born/
7030 times smaller than the file pilot.
10 PRINT CHR$(205.5+RND(1)); : GOTO 10unfortunately that requires a BASIC to run, which will probably be larger than 256B and possibly even 1800000B - the mind is born .prg can just be "run" on the computer it was written for with no interpreter.
I just don't really see drawing like that by binaries that small. Though I've seen plenty of demoscene, not really the same.
I just checked one of the project pages (behind some links - here: https://filepilot.handmade.network) and the first post says C with OpenGL. Boy is it rare to see one of those nowadays.
No, it means that product quality is all that matters. The users don't care how you make it work, only that it works how they want it to.
I think when you get more concrete about what the statement is talking about, it becomes very hard to assert that they mean something else.
Like if you are skilled with, say, Ruby on Rails, you probably should just use that for your v1.0. The hypothetical better stack is often just a myth we tell ourselves as software engineers because we like to think that tech is everything when it's the product + launching that's everything.
(Yes, for real. I've once witnessed this being said out loud and used to justify specific tech stack choice.)
"It's a basic tool that sits hidden in my tray 99.9% of the time and it should not use 500MB of memory when it's not doing anything" is part of product quality.
Pointer-oriented languages as a rule give a 2x memory-size multiplier to everything, though higher is possible depending on how dynamic they are.
I suspect that the DOM and JS runtimes add a significant multiplier to the UI memory cost.
And now more seriously ;) Swapping aint fun. Sure, if it needs to happen, its better that out of memory error or crash, but still. Its not excuse to baloon everything..
And here, is my memory stats, while writing reply:
Commit: 288.13M (1%); Free Memory: 15.43G (96%)
Free RAM is just RAM that’s doing nothing useful. Better to fill it with cached application states until you run out.
Otherwise, what exactly is the alternative you have in mind? Should Electron release allocations manually after a certain period of inactivity and then rebuild the relevant data structures when woken up again? For the reasons I gave above, I suspect that the result of that would be a reduction in overall performance, even if notional memory usage were reduced.
If you just say “Electron should use less RAM overall!” then you are not talking about the specific issue of memory usage in an idle state; you are talking about memory usage in general.
> Free RAM is just RAM that’s doing nothing useful. Better to fill it with cached application states until you run out.
So you recognize that you are only cruising when there is plenty of free RAM. You're setting aside this magical scenario of the idle state, but really you are just being optimistic that users won't suddenly act and overload the system. You are excusing significant waste by saying it won't matter most of the time. Perhaps that's true with certain definitions (i.e. many people on most days don't make their computer thrash), but in practice people notice when they have a problem, and I want to minimize such problems. I am not saying we can do any of this perfectly, but I think there is legitimate room for improvement that you are ignoring. I think it's reasonable to say that, with modest engineering effort, we could make every (say) 800MB Electron app into a 600MB Electron app. If you were running three at once before, now you can run four with a comparable level of performance. I think that's a genuine improvement that isn't some gotcha to you or an unrealistic fantasy.
That may be so. However, in that case, it does not make sense to complain about an application using x amount of RAM while not in use, which is the complaint that I was responding to ("it should not use 500MB of memory when it's [sitting in my tray] and not doing anything"). It might make sense to complain about Electron's overall RAM usage. As far as I can tell, that's what you're doing. I don't really have an opinion on that as I'm not familiar with Electron's internals. So on that point there's really nothing for us to argue about.
>Your idea of the idle state seems to be that the entire system is idle.
I'm talking about the state where the application is not being used, not where the entire system is idle. In that state it is easy for the OS to reclaim any RAM the app is using for use by other apps.
I have written performant high quality products in weird tech stacks where performance can be s bit tricky to get: Ruby, PL/PgSQL, Perl, etc. But it was done by a team who cared a lot about technology and their tech stack. Otherwise it would not have been possible to do.
There are developers who care about product and not about tech. They build things that just barely work.
There are developers who care about both. They build the stuff people remember.
Then you need to read more, because that's what it means. The tech stack doesn't matter. Only the quality of the product. That quality is defined by the user. Not you. Not your opinion. Not your belief. But the user of the product.
> which hurt the user.
This will self correct.
Horrible tech choices have lead to world class products that people love and cherish. The perfect tech choices have lead to things people laugh at and serve as a reminder that the tech stack doesn't matter, and in fact, may be a red flag.
> What truly makes a difference for users is your attention to the product and their needs.
> Learn to distinguish between tech choices that are interesting to you and those that are genuinely valuable for your product and your users.
But it says that in such a roundabout way that non technical people use it as an argument for MBAs to dictate technical decisions in the name of moving fast and breaking things.
I don't know what technology was used to build the audio mixer that I got from Temu. I do know that it's a massive pile of garbage because I can hear it when I plug it in. The tech stack IS the product quality.
You can have a super great product that makes a ton of money right now that has such poor build quality that you become too calcified to improve in a reasonable amount of time
This is why startups can outcompete incumbents sometimes
Suddenly there's a market shift and a startup can actually build your entire product and the new competitive edge in less time than it takes you to add just the new competitive edge, because your code and architecture has atrophied to the point it takes longer to update it than it would to rebuild from scratch
Maybe this isn't as common as I think, I don't know. But I am pretty sure it does happen
While it's true that that can be partially due to tech debt, there are generally other factors as well. The more years you've had to accrue customers in various domains, the more years of decisions you have to maintain backwards compatibility with, the more regulatory regimes you conduct business under and build process around, the slower you're going to move compared to someone trying to move fast and break things.
Agree the article is not clearly presented but it's crazy to see the gigantic threads here that seem to be based on a misunderstanding.
Semi-dependent.
Default Java libraries being a piles upon piles of abstractions… those were, and for all I know still are, a performance hit.
But that didn't stop Mojang, amongst others. It can be written "fast", if you ignore all the stuff the standard library is set up for, if you think in low-level C-like manipulation of int arrays (not Integer the class, int the primitive type) rather than AbstractFactoryBean etc. — and keep going from there, with that attitude, because there's no "silver bullet" to software quality, no "one weird trick is all you need", software in (almost!) any language fast if you focus on doing that and refuse to accept solutions that are merely "ok" when we had DOOM running in real time with software rendering in the 90s on things less powerful than the microcontroller in your USB-C power supply[0] or HDMI dongle[1].
[0] http://www.righto.com/2015/11/macbook-charger-teardown-surpr...
[1] https://www.tomshardware.com/video-games/doom-runs-on-an-app...
Of course, these days you can't run applets in a browser plugin (except via a JavaScript abstraction layer :P), but a similar thing is true with the JavaScript language, though here the trick is to ignore all the de-facto "standard" JS libraries like jQuery or React and limit yourself to the basics, hence the joke-not-joke: https://vanilla-js.com
Stop them from... Making one of the most notoriously slow and bloated video game ever? Like, just look at the amount of results for "Minecraft" "slow"
[1] My source is just comments in HN.
My niece was playing it just fine on a decade-old Mac mini. I've played it a bit on a Raspberry Pi.
The sales figures suggest my nice's experience is fairly typical, and things such as you quote are more like the typical noise that accompanies all things done in public — people complaining about performance is something which every video game gets. Sometimes the performance even becomes the butt of a comic strips' joke.
If Java automatically causing low performance, neither my niece's old desktop nor my Pi would have been able to run it.
If you get me ranting on the topic: Why does BG3 take longer to load a saved game file than my 1997 Performa 5200 took to cold boot? Likewise Civ VI, on large maps?
I actually tried it in a pi literally a few days agod (came across an older pi which had it preinstalled) and it's pretty much unplayable
> Why does BG3 take longer to load a saved game file than my 1997 Performa 5200 took to cold boot? Likewise Civ V, on large maps?
I believe there should be the possibility for legal customer complaints when this happen just like I can file a complaint if I buy a microwave and it takes 2 minutes to start
Huh. Weird. Fine for me. Glad I'm not the QA/dev that has to sort out why.
I like how you conveniently focus on that aspect and not how that didn't prevent it from being one of the biggest video game hit of all time.
Those two can be true at the same time. And that's one thing that a lot of technical people don't get. Slow is generally bad. But you cannot take it out of context. Slow can mean different things to different people, and slow can be circumvented by strategies that do not involve "making the code run faster".
The server runs on a single thread on a NUC, too.
Hell - the most exposure the average person gets to installing software is game downloads, sadly (100G+). After that it's the stuff like MSOffice (~5-10G).
---
I want to be clear, I definitely agree there are cases where "performance is the feature". That said, package size is a bad example.
Disk is SO incredibly cheap that users are being conditioned to not even consider it on mobile systems. And networks are good enough I can pull a multi-gig file down with just my phone's tethering bandwidth in minutes basically across the country.
When I want performance as a user, it's for an action I have to do multiple times repeatedly. I want the app itself to be fast, I want buttons to respond quickly, I want pages to show up without loaders, I want search to keep up with my keystrokes.
Use as much disk and ram as you can to get that level of performance. Don't optimize for computer nerd stats like package size (or the ram usage harpies...) when even semi-technical folks can't tell you the difference between kb/mb/gb, and have no idea what ram does.
Users care about performance in the same way that users buy cars. Most don't give a fuck about the numbers, they want to like the way it drives.
Your tech stack can definitely influence that, but you still have to make the right value decisions. Unless your audience is literally "software developers" like that file explorer, lay off the "software developer stats".
Everyone gets these preloaded in their laptops, and for people that need it it's a non-negotiable
> Games
Continuing the same point, people aren't going to be willing to put the same effort into trying some free app as they would into a game they just paid a bunch of money for.
> Disk so cheap
Cost per GB is irrelevant if the iPhone comes with a fixed amount of un-upgradable space the majority of which is taken by media. People routinely "free up" space on their phones by deleting apps that show up at the top of the settings -> storage page. Do you want that to be your app?
> 2GB
I think this is too high for a desktop app. Few hundred MB is probably the limit I'd guess.
The reason why people aren't sweating 200mb is because everything has gotten to be that big. Change that number to 2 terabytes.
Adn guess what? In 5 years time, someone will say "Nobody in the West is seating a 2 TB download" because it keeps increasing.
This comments makes no sense.
The reason why people aren't sweating 1mb is because everything has gotten to be that big. Change that number to 20mb.
And guess what? In 5 years time, someone will say "Nobody in the West is seating a 200mb download" because it keeps increasing.
Users don't care about download size, they care about:
* will it fit on my storage device
* can I download it in a convenient amount of time
* does it run with acceptable performance
It really doesn't matter if it's a kilobyte or a petabyte.
My father for example, as it was the tech chosen by his previous bank.
Electron is way sneakier, so people just complain about Teams or something like that.
Unfortunately you still get developers who don’t set the correct memory settings and then it ends up eating 25% of a users available ram.
Speaking of motte-and-bailey. But I actually disagree with the article's "what should you focus on". If you're a public-facing product, your focus should be on making something the user wants to use, and WILL use. And if your tech stack takes 30 seconds to boot up, that's probably not the case. However, if you spend much of your time trying eek out an extra millisecond of performance, that's also not focusing on the right thing (disclaimer: obviously if you have a successful, proven product/app already, performance gains are a good focus).
It's all about balance. Of course on HN people are going to debate microsecond optimizations, and this is perfect place to do so. But every so often, a post like this pops up as semi-rage bait, but mostly to reset some thinking. This post is simplistic, but that's what gets attention.
I think gaming is good example that illustrates a lot of this. The purpose of games is to appeal to others, and to actually get played. And there are SO many examples of very popular games built on slow, non-performant technologies because that's what the developer knew or could pick up easily. Somewhere else in this thread there is a mention of Minecraft. There are also games like Undertale, or even the most popular game last year Balatro. Those devs didn't build the games focusing on "performance", they made them focusing on playability.
He responded by saying that he wasn’t a front-end developer, and to build the fancy lightweight frontend would be extremely demanding of him, so what’s the alternative? His customers find immensely more value in the product existing at all, than by its technical prowess. Doing more things decently well is better than doing few things perfectly.
Although, look around here - the world’s great tech stack would be shredded here because the images weren’t perfectly resized to pixel-perfect fit their frames, forcing the browser to resize the image, which is slower, and wastes CPU cycles every time, when it could have been only once server side, oh the humanity, think about how much ice you’ve melted on the polar ice caps with your carelessness.
Debug symbols aren't cheap. A release build with a minimal configuration (linked below) gets that down to 263kb.
https://stackoverflow.com/questions/29008127/why-are-rust-ex...
Here is a pastebin[1] of a Python program that creates a "Hello world" x64 elf binary.
How large do you think the ELF binary is? Not 1kb. Not 10kb. Not 100kb. Not 263kb.
The executable is 175 bytes.
[1] https://pastebin.com/p7VzLYxS
(Again, the point is not that Rust is bad or bloated but that people forget that 1 megabyte is actually a lot of data.)
Non-toy programs tend to be big and the size of their code will dwarf whatever static overhead there is, so your argument does not scale.
Even then, binary size is a low priority item for almost all use cases.
But then even if you do care about it, guess what, every low level language, Rust, C, whatever, will let you get close to the lowest size possible if you put in the effort.
So no, on no level does your argument make sense with any of the examples you've given.
People who have only worked with languages that produce large executables are likely to believe that 300k or so is about as small as an executable can possibly be. And if they believe that, then of course they'll also believe that a serious program must therefore be many megabytes large. If you don't have a good grasp of how capable modern computers are then your estimates will be wrong by orders of magnitude.
There are countless of examples -- you don't have to go that far back in history to find them -- where dozens of engineers worked on a complicated program for years that compiled down to maybe 500kb.
And again, the point still isn't that we should write software today like we had to in the 80s or 90s.
However, programmers should be aware how many orders of magnitude slower/bigger their program is relative to a thoroughly optimized version. A program can be small compared to the size of your disk and at the same time 1000x larger than it needs to be.
Many of my real-world Rust backend services are in the 1-2MB range.
> Here is a pastebin[1] of a Python program that creates a "Hello world" x64 elf binary.
> How large do you think the ELF binary is? Not 1kb. Not 10kb. Not 100kb. Not 263kb.
> The executable is 175 bytes.
You can also disable the standard library and a lot of Rust features and manually write the syscall assembly into a Rust program. With enough tweaking of compiler arguments you'd probably get it to be a very small binary too.
But who cares? I can transfer a 10MB file in a trivial amount of time. Storage is cheap. Bandwidth is cheap. Playing code golf for programs that don't do anything is fun as a hobby, but using it as a debate about modern software engineering is nonsensical.
It does seem weird to complain about the file size of a debug build not a release build.
While the difference is huge in your example, it doesn't sound too bad at first glance, because that hello world just includes some Rust standard libraries, so it's a bit bigger, right? But I remember a post here on HN about some fancy "terminal emulator" with GPU acceleration and written in Rust. Its binary size was over 100MB ... for a terminal emulator which didn't pass vttest and couldn't even do half of the things xterm could. Meanwhile xterm takes about 12MB including all its dependencies, which are shared by many progams. The xterm binary size itself is just about 850kB of these 12MB. That is where binary size starts to hurt, especially if you have multiple such insanely bloated programs installed on your system.
> If you want to make something that starts instantly you can't use electron or java.
Of course you can make something that starts instantly and is written in Java. That's why AOT compilation for Java is a thing now, with SubstrateVM (aka "GraalVM native-image"), precisely to eliminate startup overhead.
alacritty is also written in rust and gpu accelerated, so the other vte must just be just be plain bad
Edit: Just tried turning on a couple bin-size optimizations which yielded a 3.3M binary
Only a small subset of users actually do this, because there are many other reasons that people choose software. There are plenty of examples of bloated software that is successful, because those pieces of software deliver value other than being quick.
Vanishingly few people are going to choose a 1mb piece of software that loads in 10ms over a 100mb piece of software that loads in 500ms, because they won't notice the difference.
Competing software equal in every way but speed doesn't exist except for some very few contrived examples. Different pieces of software typically have different user interfaces, different features, different marketing, different functionality, etc.
18mb vs 180mb is probably the difference between an instant download and ~30 seconds. 1.8gb is gonna make someone stop and think about what they’re doing.
But 18mb vs 9mb is not significant in most cases.
This isn't true. It took me two seconds to create a new project, run `cargo build` followed by `ls -hl ./target/debug/helloworld`. That tells me it's 438K, not 3.7MB.
Also, this is a debug build, one that contains debug symbols to help with debugging. Release builds would be configured to strip them, and a release binary of hello world clocks in at 343K. And for people who want even smaller binaries, they can follow the instructions at https://github.com/johnthagen/min-sized-rust.
Older Rust versions used to include more debug symbols in the build, but they're now stripped out by default.
rustc 1.84.1 e71f9a9a9 2025-01-27 -rwxr-xr-x 1 user user 9.1M hello
So 9.1 MB on my machine. And as I pointed out in a comment below, your release binary of 440k is still larger than necessary by a factor 2000x or so.
Windows 95 came on 13x 3.5" floppies, so 22MB. The rust compiler package takes up 240mb on my machine. That means rust is about 10x larger than a fully functional desktop OS from 30 years ago.
rustc 1.85.0 (4d91de4e4 2025-02-17) -rwxr-xr-x 1 user user 436K 21 Feb 17:17 main
What's your output for `rustup default`?
Also, what's your output when you follow min-sized-rust?
This is such a silly argument because nobody is optimizing compilers and standard libraries for Hello World utilities.
It's also ridiculous to compare debug builds in rust against release builds for something else.
If you want a minimum sized Hello World app in rust then you'd use nostd, use a no-op panic handler, and make the syscalls manually.
> The rust compiler package takes up 240mb on my machine. That means rust is about 10x larger than a fully functional desktop OS from 30 years ago.
Fortunately for all of us, storage costs and bandwidth prices have improved by multiple orders of magnitude since then.
Which is why we don't care. The added benefits of modern software are great.
You're welcome to go back and use a 30 year old desktop OS if you'd like, though.
The default settings don’t optimize for size, because for most people, this doesn’t matter. But if you want to, you can.
3.8M Feb 21 11:56 target/debug/helloworld
A release build is:
426K Feb 21 15:28 target/release/helloworld
If you use lto, codegen-units = 1 and strip then you get:
323K Feb 21 15:30 target/release/helloworld
This technical requirement is only on the spec sheet created by HN goers. Nobody else cares. Don't take tech specs from your competitors, but do pay attention. The user is always enchanted by a good experience, and they will never even perceive what's underneath. You'd need a competitor to get in their ear about how it's using Electron. Everyone has a motive here, don't get it twisted.
Hmmm, VScode starts instantly on my M1 Mac
Slack's success suggests you're wrong about bloat being an issue. Same with almost every mobile app.
The iOS Youtube app is 300meg. You could repo the functionality in 1meg. The TikTok app is 597meg. Instagram 370meg. X app 385meg, Slack app 426meg, T-Life (no idea what it is but it's #3 on the app store, 600meg)
Users don't care about bloat.
Most users do not care at all.
If someone is sitting down for an hour-long gaming session with their friends, it doesn't matter if Discord takes 1 second or 20 seconds to launch.
If someone is sitting down to do hours of work for the day, it doesn't matter if their JetBrains IDE or Photoshop or Solidworks launches instantly or takes 30 seconds. It's an entirely negligible amount.
What they do care about is that the app works, gives them the features they want, and gets the job done.
We shouldn't carelessly let startup times grow and binaries become bloated for no reason, but it's also not a good idea to avoid helpful libraries and productivity-enhancing frameworks to optimize for startup time and binary size. Those are two dimensions of the product that matter the least.
> All else equal users will absolutely choose the zippiest products.
"All else equal" is doing a lot of work there. In real world situations, the products with more features and functionality tend to be a little heavier and maybe a little slower.
Dealing with a couple seconds of app startup time is nothing in the grand scheme of people's work. Entirely negligible. It makes sense to prioritize features and functionality over hyper-optimizing a couple seconds out of a person's day.
> As somebody on Twitter pointed out, a debug build of "hello world!" in Rust clocks in at 3.7mb.
Okay. Comparing a debug build to a released app is a blatantly dishonest argument tactic.
I have multiple deployed Rust services with binary sizes in the 1-2MB range. I do not care at all how large a "Hello World" app is because I'm not picking Rust to write Hello World apps.
It's an incredibly effective argument to shut down people pushing for the new shiny thing just because they want to try it.
Some people are gullible enough to read some vague promises on the homepage of a new programming language or library or database and they'll start pushing to rewrite major components using the new shiny thing.
Case in point: i've worked at two very successful companies (one of them reached unicorn-level valuation) that were fundamentally built using PHP. Yeah, that thing that people claim has been dead for the last 15 years. It's alive, kicking and screaming. And it works beautifully.
> If you want to make something that starts instantly you can't use electron or java.
You picked the two technologies that are the worst examples for this.
Electron: electron has essentially breathed new life into GUI development, that essentially nobody was doing anymore.
Java: modern java is crazy fast nowadays , and on decent computer your code gets to the entrypoint (main) in less than a second. Whatever slows it down is codebase problem, it's not the jvm.
As a "user", it is not only "zippiest" that matters to me. Size matters, too. And, in some cases, the two are related. (Rust? Try compiling on an underpowered computer.^1)
"If you want to make something that starts instantly you can't use Electron or Java."
Nor Python.
1. I do this everyday with C.
I do think people nowadays over-index on iteration/shipping speed over quality. It's an escape. And it shows, when you "ship".
They won't notice if this decision happens once, no. But if you make a dozen such decisions over the course of developing a product, then the user will notice. And if the user has e.g. old hardware or slow Internet, they will notice before a dozen such decisions are made.
And yes, contrary to many comments here, users will notice that 10ms saved if it’s on every key stroke and mouse action. Closer to reality though is sub-millisecond savings that occurs tens of thousands of times on each user interaction that developers disregard as insignificant and users always notice. The only way to tell is to measure things.
There is probably some connection. Anchoring to 10ms is a bit extreme IMO because it’s indirectly implying that latency is incredibly important which isn’t universally true - each product’s metrics that are predictive of success are much more nuanced and may even have something akin to the set of LLM neurons called “polysemantic” - it may be a combination of several metrics expressed via some nontrivial function that are the best predictor.
For SaaS, if we did want to simplify things and pick just one - usage. That’s the strongest churn signal.
Takeaway: don’t just measure. Be deliberate about what you choose to measure. Measuring everything creates noise and can actually be detrimental.
The web forced people to get used to very long latency and so fail no longer comment on 10+ seconds but the old studies prove they notice them and shorter waits would drive better "feelings". Back in the old days (of 25mhz CPUs!) we had numbers of how long your application could take to do various things before users would become dissatisfied. Most of the time dissatisfied is not something they would blame on the latency even though the lab test proved that was the issue, instead it was a general 'feeling' they would be unable to explain.
There are many many different factors that UI studies used to measure. Lag in the mouse was a big problem, not just the point movement either: if the user clicks you have only so long before it must be obvious that the application saw a click (My laptop fails at this when I click on a link), but didn't have to bring up the respond nearly as fast so long as users could tell it was processing.
TLDR; full state restoration of a OS GUI in the browser under 80ms from page request. I was eventually able to get that exact scenario down to 67ms. Not only is the state restoration complete but it covers all interactions and states of the application in a far more durable and complete way than big JavaScript frameworks can provide.
Extreme performance showed me two things:
1. Have good test automation. With a combination of good test automation and types/interfaces on everything you can refactor absolutely massive applications in about 2 hours with almost no risk of breaking anything.
2. Tiny performance improvements mean massive performance gains overall. The difference in behavior is extreme. Imagine pressing a button and what you want is just there before your brain can process screen flicker. This results in a wildly different set of user behaviors than slow software that causes users to wait between interactions.
Then there are downstream consequences to massive performance improvements, the second order consequences. If your software is extremely fast across the board then your test automation can be extremely fast across the board. Again, there is a wildly different set of expectations around quality when you can run end-to-end testing across 300 scenarios in under 8 seconds as compared to waiting 30 minutes to fully validate software quality. In the later case nobody runs the tests until they are forced to as some sort of CI step and even then people will debate if a given change is worth the effort. When testing takes less than 8 seconds everybody and their dog, including the completely non-technical people, runs the tests dozens of times a day.
I wrote my study of performance just a few months before being laid off from JavaScript land. Now, I will never go back for less than half a million in salary per year. I got tired of people repeating the same mistakes over and over. God forbid you know what the answer is to cure world hunger and bring in world peace, because any suggestion to make things better is ALWAYS met with hostility if it challenges a developer's comfort bubble. So, now I do something else where I can make just as much money without all the stupidity.
Authentication? Already baked-in. Discoverability? Already in. Authorization? You get it almost for free. User throttling? Some offer it.
Caching is for weak apps.
Outside contributors to our team absolutely hated us for it (and honestly some of the people on the team hated it too); everyone likes it when their product is fast, and nobody likes being held to the standard of keeping it that way. When you ask them to rewrite their functional coding as a series of `for` loops because the function overhead is measurably 30% slower across browsers[0], they get so mad.
[0] This was in 2010, I have no idea what the performance difference is in the Year of Our Lord 2025.
I completely agree. It blows my mind how fifteen minutes of testing something gets replaced with a guess. The most common situation I see this in (over and over again) is with DB indexes.
The query is slow? Add a bunch of random indexes. Let's not look at the EXPLAIN and make sure the index improves the situation.
I just recently worked with a really strong engineer that kept saying we were going to need to shard our DB soon, but we're way to small of a company for that to be justified. Our DB shouldn't be working that hard (it was all CPU load), there had to be a bad query in there. He even started drafting plans for sharding because he was adamant that it was needed. Then we checked RDS Performance Insights and saw it was one rogue query (as one should expect). It was about about a 45 minute fix and after downsizing one notch on RDS, we're sitting at about 4% most of the time on the DB.
But this is a common thing. Some engineers will _think_ there's going to be an issue, or when there is one, completely guess what it is without getting any data.
Another anecdote from a past company was them upsizing their RDS instance way more than they should need for their load because they dealt with really high connection counts. There was no way this number of connections should be going on based on request frequency. After a very small amount of digging, I found that they would open a new DB connection per object they created (this was PHP). Sometimes they'd create 20 objects in a loop. All the code was synchronous. You ended up with some very simple HTTP requests that would cause 30 DB connections to be established and then dropped.
I can handle premature optimization better than premature abstraction. The second is more insidious IMHO. I’m not throwing too many stones here because I did this too when I was a junior dev but the desire to try and abstract everything, make everything “reusable” kills me. 99.99999% of the time the developer (myself included) will guess /wrong/ on what future development will need.
They will make it take 2s to add a new column (just look at that beautiful abstraction!) but if you ask them to add another row then it’s a multi-day process to do because their little abstraction didn’t account for that.
I think we as developers think we can predict the future way better than we can which is why I try very hard to copy and paste code /first/ and then only once I’ve done that 3-4 times do I even consider an abstraction.
Most abstractions I’ve seen end up as what I’ve taken to calling “hourglass abstractions” (maybe there’s a real name for this I don’t know it). An hourglass abstraction is where you try to abstract some common piece of code, but your use cases are so different that the abstraction becomes a jumbled mess of if/else or switch/case statements to handle all the different cases. Just because 2 code blocks “rhyme” doesn’t mean you should abstract them.
The 2 ends of the hourglass represent your inputs/outputs and they all squeeze down to go though the center of the hourglass (your abstraction). Abstractions should look like funnels, not hourglasses.
Fix that however you like but don't pretend your non-technical users directly care that you used go vs java or whatever. The only time that's relevant to them is if you can use it for marketing.
> [Questions like] “Is this framework more performant than the other?” keep coming up. But the truth is: users don’t care about any of that.
60Hz screens don't even update every 10ms.
What's even more amazing is that the average non-tech person probably won't even notice the difference between a 60Hz and a 120Hz screen. I've held 120Hz and 60Hz phones side by side in front of many people, scrolled on both of them, and had the other person shrug because they don't really see a difference.
The average user does not care about trivial things. As long as the app does what they want in a reasonable amount of time, it's fine. 10ms is nothing.
Almost all can see the difference between 60 and 120 fps. Most probably don't care though.
Strawmen arguments are no fun so let's look at an actual example:
https://www.rippling.com/blog/the-garbage-collector-fights-b...
P99 of 3 SECONDS. App stalls for 2-4 SECONDS. All due to Python.
Their improved p99 is 1.5 seconds. Tons of effort and still could only get 1.5 seconds.
https://www.gigaspaces.com/blog/amazon-found-every-100ms-of-...
> Amazon Found Every 100ms of Latency Cost them 1% in Sales
I've seen e-commerce companies with 1 second p50 latencies due to language choices. Not good for sales.
I see this quoted but Amazon has become 5x slower (guestimate) and it doesn't seem like they are working on it as much. Sure the home page loads "fast" ~800ms over fiber, but clicking on a product routinely takes 2-3 seconds to load.
Users don't care about the specifics of your tech stack (except when they do) but they do care about whether it solves their problem today and in the future. So they indirectly care about your tech stack. So, in the example you provided, the user cares about performance (I assume Rippling know their customer). In other examples, if your tech stack is stopping you from easily shipping new features, then your customer doesn't care about the tech debt. They do care, however, that you haven't given them any meaningful new value in 6 months but your competitor has.
I recall an internal project where a team discussed switching a Python service with Go. They wanted to benchmark the two to see if there was a performance difference. I suggested from outside that they should just see if the Python service was hitting the required performance goals. If so, why waste time benchmarking another language? It wasn't my team, so I think they went ahead with it anyway.
I used a specific example to disprove a straw men about the impact of tech choices on latency. Then I brought up a second personal example (e-commerce sites) and data from a large e-commerce site (impact of latency) to illustrate that latency could drive a direct business loss (and be very hard to measure).
> I recall an internal project where a team discussed switching a Python service with Go.
Picking an initial choice and switching a choice are very different problems. The latter has an inherent large cost.
Point being, Python despite being slow as a snail or a cruise ship will lead to faster performance in some specific contexts, so context really is everything.
Software sucks to use in 2025 because developers have stopped giving a shit about performance.
For example, what you know might not provide the cost benefit ratio your client would. Or the performance. If you only know Cloud Spanner but now there is a need for a small relational table? These maxims have obvious limitations.
I do agree that the client doesn't care about the tech stack. Or that seeking a golden standard is a McGuffin. But it does much deeper than that. Maybe a great solution will be a mix of OCaml, Lua, Python, Perl, low latency and batches.
A good engineer balances tradeoffs and solves problems in a satisfying way sufficing all requirements. That can be MySQL and Node. But it can also be C++ and Oracle Coherence. Shying away from a tool just because it has a reputation is just as silly as using it for a hype.
Users don't care about your tech stack. They care about things like battery life, and how fast your program runs, how fast your program starts - places where C++ does really well. (C, rust... also do very well). Remember this is real world benchmarks, you can find micro benchmarks where python is just as fast as well written C, but if write a large application in python they will be 30-60 times slower than the same written in C++.
Note however that users only care about security after it is too late. C++ can be much better than C, but since it is really easy to write C style code in C++ you need a lot more care than you would want.
If for your application Rust or ada does have mature enough frameworks to work with then I wouldn't write C++, but all too often the long history of C++ means it is the best choice. In some applications managed languages like Java works well, but in others the limits of the runtime (startup, worse battery life) make it a bad choice. Many things are scripts you won't run very much and so python is just fine despite how slow it is. Make the right choice, but don't call C++ a bad choice just because for you it is bad.
Trying to explain this to a team is one of the most frustrating things ever. Most of the time people pick / reject tools because of "feels".
On a related note, I never understood the hype around GraphQL for example.
I don't buy it :) but I can see the reasoning.
Your customer does care about how quickly you can iterate new features over time, and product stability. A stack with a complex mix of technologies is likely to be harder to maintain over the longer term.
Not only there are companies with highly capable teams that are able to move fast using a complex mix of technologies, but also there are customers who have very little interest in new features.
This is the point of my comment: these maxims are not universal truths, and taking them as such is a mistake. They are general models of good ideas, but they are just starter models.
A company needs to attend to its own needs and solve its own problems. The way this goes might be surprisingly different from common sense.
Amen.
Remember even if you have an unchanging product, change can be forced on you in terms of regulatory compliance, security bugs, hardware and OS changes etc.
I think the point of the original post is that most important part of the context is the people ( developers ) and what they know how to use well and I'd agree.
I'd just say that one thing I've learnt is that even if the developer in the future that has to add some feature or fix some bug, is the developer who originally wrote it, life is so much easier if the original is as simple as possible - but hey maybe that's just me.
How true this is depends on your particular target market. There is a very large population of customers that are displeased by frequent iterations and feature additions/changes.
One person writing a stack in 6 languages is different from a team of 100 using 6 languages.
The problem emerges if you have some eccentric person who likes using a niche language no one else on the team knows. Three months into development they decide they hate software engineering and move to a farm in North Carolina.
Who else is going to be able to pick up their tasks, are you going to be able to quickly on board someone else. Or are you going to have to hire someone new with a specialty in this specific language.
This is a part of why NodeJS quickly ate the world. A lot of web studios had a bunch of front end programmers who were already really good with JavaScript. While NodeJS and frontend JS aren't 100% the same, it's not hard to learn both.
Try to get a front end dev to learn Spring in a week...
And the other part is you can share, say, data validation code between client and server easily - or move logic either side of the network without having to rewrite it.
ie Even if you are an expert in Java and Javascript - there are still benefits to running the same both ends.
If you want to have efficient portability of developers between teams you've got to consolidate and simplify your stacks as much as possible. Yeah your super star devs already know most of the languages and can pick up one more in stride no problem. But that's not your average developer. That average dev in very large organizations has worked on one language in one capacity for the last 5-15 years and knows almost nothing else. They aren't reading HN or really anything technology related not directly assigned via certification requirements. It's just a job. They aren't curious about the craft. How are you able to get those folks as productive as possible within your environment while still building institutional resiliency and, when possible, improving things?
That's why the transition from small startup with a couple pizza teams to large organizations with hundreds of developers is so difficult. They are able to actually hire full teams of amazing developers who are curious about the craft. The CTO has likely personally interviewed every single developer. At some point that doesn't become feasible and HR processes become involved. So inevitably the hiring bar will drop. And you'll start getting in more developers who are better about talking through an interview process than jumping between tech stacks fluidly. At some point, you have to transition to a "serious business" with processes and standards and paperwork and all that junk that startup devs hate. Maybe you can afford to have a skunkworks team that can play like startups. But it's just not feasible for the rest of Very Large Organizations. They have to be boring and predictable.
He starts mouthing off about how much more he can make somewhere else. Management relents and he got his way.
>If you want to have efficient portability of developers between teams you've got to consolidate and simplify your stacks as much as possible.
Amen!
I'm often tasked with creating new frameworks when I come to a new company. I always try to use whatever people are already comfortable with. If we're a NodeJS shop, I'll do it in NodeJS.
Unless you have very unique challenges to solve, you can probably more or less use the same stack across the company.
On a personal level I think it's a good idea to be comfortable with at least 3 languages. I've worked professionally in NodeJS, Python, and C#. While building hobbyist stuff with Dart/Flutter.
I don't have strong opinions either way, but if my boss expected me to learn Rust I'd probably start looking elsewhere. Not that Rust is bad, I just don't think I can do it.
- how to best leverage the team you currently have
- what is the most likely shape your team will have in the future
Jane Street has enough resources and experts to be able to train developers on OCaml, Nubank and Clojure also comes to mind. If one leaves, the impact is not devastating. Hiring is not straightforward, but they are able to hire engineers willing to learn and train them.
This is not true for a lot of places, that have tighter teams and budgets, whose product is less specialized, and so on.
But this is where the article fails and your comment succeeds: actually setting out parameters to establish a strategy.
The issue is nothing is general in software. What a solo dev, a 10 person startup and a FAANG should do are 3 different things.
For example, a hobbyist dev who spends all day writing unit tests and calculating their own points in Jira, that doesn't make sense.
But I'd be horrified to see the same dev not use any task tracking at all at work.
For myself I take long breaks on my side projects, particularly when it comes to boring stuff like authentication.
If course I can't do that at my full time job. I can't just stop and do something else.
Jane Street is making billions in revenue per year and all their software needs to be as optimized as possible. If making the software 1% better nets you another 100 million dollars, you can hire a dozen people to specifically write internal tooling to make it happen.
Verses a smaller team probably just has to be do with off the shelf solutions .
The other thing this article misses is this is going to drastically depend on your industry. It doesn't really matter if you're selling special cat food and need an e-commerce website for that.
It's a completely different story if you're developing a low latency trading system
It means we should make our own independent, educated judgement based on the need of the product/project we are working on.
This doesn't mean anything at all. These platitudes are pure vapor, and seem just solid enough that they make sense at first glance, but once you try to grasp it, there is nothing there. What is impactful? What is untruly impactful as opposed to truly impactful? Why is that important? Why is the right balance key for it? Balance of what? How do you measure if the balance is right?
My expectation for engineering (including its management) is that we deal in requirements, execution, delivery, not vibes. We need measurable outcomes, not vapor clouds.
This is the entire tech blog, social media influencer, devx schtick though. Nuance doesn't sell. Saying "It depends" doesn't get clicks.
Now my computer (pinebook pro) was never known as fast, but still it runs circles around the first computer I ran a browser. (I'm not sure which computer that was, but likely the CPU was running at 25mhz, could have been a 80486 or a Sparc CPU though - now get off my lawn you kids)
What does that mean?
I find I develop faster when I am not waiting on a bunch of unnecessary nonsense that is only present to supplement untrained developers. For example I can refactor an absolutely massive application in around 2 hours if I have end to end tests that execute in seconds and everything is defined as well organized interfaces.
You cannot develop fast if everything you touch is slow.
> People literally dont care
I am really not interested in develops inventing wild guesses.
For example, I dropped a 5s paginated query doing a weird cross join to ~30ms and all I got for that is a pat on the back. It wasn't skill, but just recognizing we didn't need the cross join part.
We'd need to start firing people who write slow queries, forcing them to become good, or pay more for developers who know how to measure and deliver performance, which I also don't think is happening.
I have found that it's best to focus on specific tools, and become good with them, but always be ready to change. ADHD-style "buzzword Bingo," means that you can impress a lot of folks at tech conferences, but may have difficulty reliably shipping.
I have found that I can learn new languages and "paradigms," fairly quickly, but becoming really good at it, takes years.
That said, it's a fast-changing world, and we need to make sure that we keep up. Clutching onto old tech, like My Precioussss, is not likely to end well.
I am however having trouble in the human side of it. Ive got a strong resume but I was laid off in Nov 2024 and Im having trouble even getting Elixir interviews (with 9+ years of production Elixir experience!). Hiring people with experience was also hard when I was the hiring manager. It is becoming less niche these days. I love it too much to leave for other ecosystems in the web sphere
Most of my work is client-side (native Apple app development, in Swift).
For server-side stuff, I tend to use PHP (not a popular language, hereabouts). Works great.
Elixir is similar but concurrency is a 'first class citizen', processes instead of objects, kind of. It's worth a look. I've never used it but there's a project for building iOS applications with the dominant Elixir web framework, https://github.com/liveview-native/live_view_native .
Tech stack determines software quality depending on the authors of the software of course.
But certain stacks allow devs to ship faster, fix bugs faster and accommodate user needs.
Look at what 37Signals is able to do with [1] 5 Product Software Engineers. their output is literally 100x of their competitors.
The linked Tweet thread says they have 16 Software Engineers and a separate ops team that he's not counting for some reason.
There are also comments further down that thread about how their "designers" also code, so there is definitely some creative wordplay happening to make the number of programmers sound as small as possible.
Basecamp (37Signals) also made headlines for losing a lot of employees in recent years. They had more engineers in the past when they were building their products.
Basecamp is also over 20 years old and, to be honest, not very feature filled. It's okay-ish if your needs fit within their features, but there's a reason it's not used by a lot of people.
DHH revealed their requests per second rate in a Twitter argument a while ago and it was a surprisingly low number. This was in the context of him claiming that he could host it all on one or two very powerful servers, if I recall correctly.
When discussing all things Basecamp (37Signals) it's really important to remember that their loud internet presence makes them seem like they have a lot more users than they really do. They've also been refining basically the same product for two decades and had larger teams working in the past.
- users don't care about your tech stack - you shouldn't care about your tech stack
I don't on-paper care what metal my car is going to be made of, I don't know enough information to have an opinion. But I reeaaally hope the person designing it has a lot of thoughts on the subject.
Imagine it's 2014 and you're deciding between two hot new framework ember and react, this is not just a question about what is hot or shiny and new.
> Questions like “Is this language better than that one?” or “Is this framework more performant than the other?” keep coming up. But the truth is: users don’t care about any of that. They won’t notice those extra 10 milliseconds you saved, nor will their experience magically improve just because you’re using the latest JavaScript framework.
Users care about performance. The per user action latency is >10 ms (unless your in bootstrap phase).
> What truly makes a difference for users is your attention to the product and their needs.
False dichotomy.
> Every programming language shines in specific contexts. Every framework is born to solve certain problems. But none of these technical decisions, in isolation, will define the success of your product from a user’s perspective.
Yes so evaluate your product's context, choose your tools, frameworks, and languages accordingly.
In reality, selecting a tech stack is about more than the user side of things, it’s a strategic decision where factors like cost efficiency, the ease of hiring new developers, long-term maintainability, and the likelihood that the technology will still be relevant in five years are all critical.
These considerations directly impact how quickly and effectively a team can build and scale a product, even if the end user never sees the tech stack at work.
Here is the important part: the automated browser agents I built were core to the company's business model. Even today nobody can accomplish in any other language than JavaScript what I was doing because it requires injecting JavaScript into third party websites with the headless browser. Even if the surface area was small, the company was 100% dependent on JavaScript.
The issue is that they are huge Elixir fanboys. Monday morning meeting G. would start talking about how much JavaScript sucks and they should start to move all the front end code to LiveView. Every couple weeks .... "we should migrate to LiveView." Dude, I'm sitting right here, I can hear you. Moreover, your job depends on at least one person writing JavaScript as shitty a language as it might be. I don't think he understood that he is threatening my job. The fanboy Elixir conversations between the 3 of of them always made me feel like a second class citizen.
What will happen now you're gone, is, one of them will encounter a trivial problem working in a language they don't understand. They could solve this by consulting some documentation, but they won't do that. Instead they will make a huge fuss and embark on a six month project to rewrite everything in LiveView.
Like all rewrites it will be much harder than they think, come out worse than they hoped and fail to solve any customer problems.
And don't get me wrong, I even like things like Nuxt and have a few products on Astro (great framework btw). Agree regarding browser automation, not many options there so your gig is safe for now. But do play with LiveView, it's pretty special.
[0] https://survey.stackoverflow.co/2024/technology#4-top-paying...
More often I've seen this used by developers as an excuse to yak-shave "optimizations" that deliver no (or negative) performance improvements. e.g. "Solving imaginary scaling problems ... at scale!"
When developers are having those discussions, are they ever doing so in relation to some hypothetical user caring? This feels like a giant misdirection strawman.
When I discuss technology and framework choices with other developers, the context is the experience for developers. And of course business considerations come into play as well: Can we find lots of talent experienced in this set of technologies? Is it going to efficiently scale in a cost effective manner? Are members of the team going to feel rewarded mastering this stack, gaining marketable skills? And so on.
Meaning the amount of money spent on developer salaries for the rewrite timeframe, how does that reflect in what business is doing, and how is the business going to get that investment back.
What if multiple technologies fit our use case? There will be one that fits the use case “best”.
You answered your own question: best that fits the use case, still not THE BEST
And how much time do you want to spend evaluating those technologies? Do a MVP with each?
Or maybe sell to customers / venture capitalists based on the first working MVP and move on?
No! This is a great advise if you are working on a personal project but a terrible advise in all other scenarios. Use the stack that solves your problem, not the stack you are simply comfortable with.
Let's not forget that for virtually any random problem, you have a plenty of technologies which solve it.
Oh, but they really should: the less proprietary and supporting the most platforms — the better.
Just ask the Russians porting stuff from something like MS SQL Server or Oracle to Postgres
They don't care about most implementation details, but choice of 3rd parties to manage functionality and data does matter to your users when it breaks. And it will.
Sure, the language and framework you choose are less important to them, per parent post. But it's a slippery slope; don't assume that they are agnostic to _all_ your technical choices.
It has been quite revealing working with others on the same project who are regular salaried employees. The degree to which we ensure technology is well-aligned with actual customer expectations seems to depend largely on how we are compensated.
“So, <language x> gives us 1% faster load times, but <language y> offers more customizability—”
'Hey guys, users don’t care about the tech stack. We need to focus on their needs.'
“Uh… right. So, users like speed, yeah? Anyway, <language x> gives us 1% faster load times, but <language y> offers more customizability—”
The problem is that there is no good rule to choose the RIGHT stack, and that is the challenge!
For instance Joel Sposlky's team chose ASP.NET for "Stack overflow" simply because they know it better than, say PHP or Java Struts 1.x
Just give them the fucking .exe
They absolutely do care, even if they cannot articulate whats wrong.
Nobody is making the argument that users care about your tech stack. I've literally never heard a dev justify using a library because "users care about it". Nobody.
Depends what you're doing. In my case I'm saving microseconds on the step time of an LLM used by hundreds of millions of people.
In most real jobs those ten milliseconds will add up to what, 5 seconds to a minute?
Those 10 ms may quite well mean the difference between success and failure... or they may be completely irrelevant. I don't know if this is knowable.
* ... if they're at ClosedAI or Facebook or something. If they're at some startup selling "AI" solutions that has 10 customers, it may be wishful thinking that they'll reach ClosedAI levels of usage.
If it's about saving the users time, it's very non-linear. And if it's not a scalable read-only service, the costs will be very non-linear too.
Why should they? That's pretty much our responsibility.
TLDR: Dev: "It's written in Rust", User: "What?"
Unless, of course, the user of your code is a financial institution, or a carmaker, building planes, medical devices, ...
To top it off, it also includes a classic "none of them are perfect so they are all the same and it doesn't matter which you choose". I recently learnt the name for this: the fallacy of grey.
https://www.readthesequences.com/The-Fallacy-Of-Gray
Don't fall for it like this guy has.
- Electron vs native (yes, electron/chromium bloat is a popular discussion point even amongst non-engineers)
- Mobile vs web app
- When users comment on how “clunky” the UI feels, they probably mean that a 5 year old Bootstrap implementation should be replaced with Tailwind (/s)
- When users fall in love with linear or figma, they are falling in love with the sync engine and multiplayer tech stack
Even if users don’t have the words to describe the stack, they do care when their needs overlap with the characteristics of the stack
If it simply generates code from natural language then I am still fundamentally working with code. Aider as an example is useful for this, but anything that isn't a common function/component/class it falls apart even with flagship models.
If I actually put my "natural language code" under git then it'll lack specificity at compile time likely leading to large inconsistencies between versions. This is horrible user experience - like the random changes Excel makes every few years, but every week instead.
And everyone that has migrated a somewhat large database knows it isn't doable within minutes.
Actual code is still the important part of a business. However, how this code is developed will drastically change (some people actually work already with Cursor etc.). Imagine: If you want a new feature, you update the spec., ask an LLM for the code and some tests, test the code personally and ship it.
I guess no one would hand over the control of committing and deployment to an AI. But for coding yes.