Sure, people happily buy all this stuff, it works. But I can't help but feel our stuff is a lot worse than it used to be. I bet I'm not alone.
So in that sense, automation has a downside compared to work done by humans that care about their craft and quality. Craft and quality is harder to scale, so we scale mediocre things. Whether or not humans use machines and tools for their work is not the issue. That tools and machines combined with economic pressures lead us down a path of producing worse stuff is.
You can look at it through a lense of "if it fulfills the function, who cares". But I for one do prefer having unique, well crafted, quality stuff. But the market pressures work against that.
Now my outlook is not as bleak as I make it sound. There's still a lot of quality stuff being made with love.
But my point is: Just because we can seemingly meet requirements with the cheapest most scalable approach, doesn't mean it's the best we can do. It's just the most Good Enough we can do.