I would rather go to a restaurant with a 4.9 rating based on 1000 reviews than to a restaurant with one with a 5 rating based on 1 review. Makes me wonder: how would that feeling translate into a ranking function though.
https://www.evanmiller.org/ranking-items-with-star-ratings.h...
All Evan Miller's posts on user ratings are excellent - https://www.evanmiller.org/ and search for "Mathematics of user ratings".