But your reaction is a powerful anecdote about the existing narratives around Apple. People tend to treat Apple like this powerful paternal figure. Father knows best, and so unless you are personally smacked down by Father than you tend to defer to him.
In reality, Apple handled this poorly but people will use the "none > bad" logic. Can you imagine if Google closed down Reader and didn't offer an export format in Takeout? But that's because there is a narrative around Google "not getting humans" even though their entire business is understanding your preferences.
The article is pretty clear. She was using Mail app for rss feeds and the upgrade seemed to totally delete her rss feeds and her subscriptions. Mail app upgrade should have checked if the user has subscribed to RSS, and could have exported the feeds and subscriptions. The least the upgrade could have done to notify the user to manually export the feeds and subscriptions before going through the upgrade.
> Is she trolling for page views?
Trolling isn't defined as whatever you disagree with.
> Don't people make backups anymore?
Take backup of what? Taking a disk backup would have given her the proprietary on-disk blob which only Mail app could read, and now the Mail app refuses to do so.
>> I don't understand what the article is about. Is she trolling for page views? I don't understand why she considers herself "violated" by Apple. Don't people make backups anymore?
Let's try this again. She complained an upgrade shouldn't have made her existing rss feeds and subscriptions inaccessible.
You said you don't understand what the article is about, she is trolling and implied what's the fuss about since everybody should make backups.
I could have written a similar article about the upgrade to Xcode 4 - but, because I'm a relative newcomer to this whole Apple "thing", perhaps I'm just more acutely aware how useless it would be, if I told anybody apart from Apple about this (radar bugs: 11405857, 11252538, 11207936, 10985344, 10779669, 10596415, 10596323, 9624250), because you just don't get any sympathy. And I didn't even use Xcode Interface Builder plugins!