Curious why they don't have another mid range offering, 5Mb/s free then 1000Mbs at $70 are the only options? I would love something in the $15-$25 range.
Supporting a middle tier would cost as much as the high tier in everything except bandwidth. The one-time payment of the free tier helps pay for the infrastructure in the neighborhood, but doesn't incur any real costs after that. (I expect customer support for free will consist of a web form to report an outage, and a wiki.)
And how do you get to the web form if there's an outage? :)