My take on this is that it's really hard to have one diagram to rule them all. I think there's a time and a place for different kinds of diagrams, and I think it's ok to tell a story with a couple different ones. For example, a conceptual diagram that complements the actual "as implemented" diagram. One is a big of a "here's what we were thinking" and the other is "here's how we translated that to actual architecture".
In my role of frequently having to manage up to executive management, investors, onboard new people, etc. the combination of conceptual plus actual is powerful. I can describe the problem we're solving, provide a grokkable format for most levels of the org chart, and then have the details for those who want to dig in to discuss how we built (or plan to build) it and why.