Only paying customers seem happy about Kagi. I have a strange feeling that a lot of paying customers think Kagi search is "better" just because their brain wants to justify them paying for search. Is there a psychological term for such a syndrome?
It is paid service, what is the other option? People that don't use the service being happy with it?
> because their brain wants to justify them paying for search
It is search engine, not candy crush. No one wants to pay for searching, if they do it is because they find it useful. It is not their brain gets a shot of dopamine every time they do a search on it.
I don't know why you're throwing this out here without anything to support it.
Admittedly it's a tough current to pitch yourself against, that search should be a paid service. But that's mainly because the best advertising company in the world is leading the charge on the other side.
The truth on who's more delusional appears murky to me...