This hits the nail on the head. The issue is that humans are accountable, but systems are not. And smart humans learned how to hide behind systems to avoid accountability. That's the whole strategy of using corporations, a social structure that removes individuals from responsibility. A corporation can do pretty much anything, including criminal acts, and the humans benefiting from it are shield from the negative results except for financial losses. What we're seeing is just the whole strategy moving into the level of computer systems (and Google has already used this accountability skirting strategy for more than two decades).