Is it still a one-man operation? They used to have a blurb about that on their website, but I cannot find it anymore.
The bus-factor of one was probably the main reason I did not choose them when I de-googled myself during Google's fiasco with their "free forever" Legacy GSuite termination. I found out a year or two later that they had rescinded their termination, but it was too late. I had migrated out of Google, to my relief.