Apple Enlists Veteran Software Executive to Help Fix AI

finance.yahoo.com

12 points·doener··4 comments

I have a feeling not one of these chatbot vendors has any clue how people actually want to use computers. Most of the features available with chatbots today were also available twenty years ago; although the voice recognition is better and it has limited ability to interact about semantics the interface is just as unusable as it ever was.

This. One of the main challenges in GenAI today is UX: how do you actually embed the "intelligence" of LLMs into software in innovative ways that are not mere chatboxes, because prose sucks for showing information and using said outputs for making decisions.

Even if you make the LLM write prose in beautifully formatted markdown, you're still transfering mental complexity to the user in the way of parsing text responses.

"Vorrath, who has spent 36 years at Apple, is known for managing the development of tough software projects. She’s also put procedures in place that can catch and fix bugs."

"In the mid-2000s, she was chosen to lead project management for the original iPhone software group and get the iconic device ready for consumers. Until 2019, she oversaw project management for the iPhone, iPad and Mac operating systems, before taking on the Vision Pro software."

Is Apple having a project management/delivery execution problem? Maybe.

But, it seems like they are actually having a deeper product envisioning problem for how Apple should be leverage AI to enhance their "bicycles for the mind". They need to figure out what the right things to build are, before they optimized how to build and deliver it.

Apple innovative edge has always been taking existing technologies and applying that right layer of UX on top. I think they need to really take a step back and figure out what that right layer is.

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