I don't think that is the case but I could be wrong. My eyes do not feel dry at all and drops or hot washclothes haven't made much difference. Maybe that compress you speak of is better though
https://www.amazon.com/Bruder-Activated-Recommended-Professi...
I got a fancier one from Tear Restore that has little cut outs, so I can see while using it (instead of keeping eyes closed). It may not work quite as good as the bruder, but it lets me get things done while using it.