Does Google have customer support for pixel phones yet?

I bought a pixel a 11 years ago.

The hardware had bugs, which Google concealed and refused to admit existed. There was absolutely no way to contact anyone, no updates or fixes ever issued for the problem, essentially everyone was completely ignored like no company I had ever experienced before.

It was impossible to even get exchanges or returns.

Has anyone with a recent pixel device had issues? If so, have you had any success in real customer support?

I'm not talking about some FAQ or forum where other customers help, that just happens to be hosted on Google's servers. I mean, could you easily get exchanges and returns? Could you contact, well, anyone? Anyone at all?

I'm thinking of diving into the Pixel world again, and would love to know first.