Thanks Matthew for reassuring that FOSS Synapse isn't getting left behind. I really do want Matrix to succeed and get the funding it really needs. I'm aware it's been a long-standing issue.
My voice is mostly coming from the perspective of someone who has tried repeatedly to bring friends and family to Matrix but every time the experience is subpar. It's frustrating because most of the problems they experienced (including performance) have been known about and complained about for a long time.
Maybe the messaging in the article was a little off. The "attack" it makes on FOSS Synapse reads to me like it will never get the fixes it needs to make using Matrix more approachable to new users.