I can second this. Their sales people have such poor behaviour that I am considering moving away simply on principle. There is nothing predictable about being on an enterprise contract and they will hit you with bullshit overage charges like using too many dns requests (wtf??) all of a sudden to force you onto a much larger contract. On the 28th of December no less ! We have used them for a very long time but I am having very big doubts about how much we can use them in the future even though their products are great.