The lack of empathy of the responses here saddens me. I sincerely hope none of your parents or grandparents are scammed. And I hope you are all educating your loved ones on the threat of scams in this new era when AI fakes are so easy and realistic.
But her relative age just highlights how you don't have to be 95 to fall for these scams when fakes are getting so good. I should have said, I hope you are warning and educating your parents, grandparents, spouses, children.
Please inform your loved ones why it's important to never trust unsolicited communication.
The fakes were not realistic here, it didnt need any AI and most people who are mocking her here read more about the topic than you apparently
I don't think safety rules themselves are patronizing, especially considering how good the tech is: "Never trust a conversation you didn't initiate no matter who the other party claims to be or how good, bad, or urgent it sounds." Generally this doesn't count known communications with friends and family through known channels. It would take a lot more security failures to mistrust known good channels (but it can still happen! eg spoofed caller ID).
Another rule of thumb is to ask yourself, "How would I go about addressing this directly if I hadn't been contacted about it." E.g. the website, app, support line from the main site, etc. Always best to go to known channels, especially for anything financial. Even better not to even answer/respond to unknown contacts if you can avoid it. (Not always possible with work / kids school / etc.)
I agree, I wouldn't use this article as an example, because it does include a lot of poor judgement along the way. But there are plenty of examples of how good AI imitation has become lately.