There is a lot to not like about Meta and Zuckerberg, but saying he's a bad business man is a little silly. Metaverse was a wrong and expensive move, but it was a wrong move they could afford.
It's perfectly fine to take a bet that you're not 100% convinced will pay off (professional poker players and traders understand this on a very deep level), as long as the potential upside is massively larger than the downside.
Zuck understood that Meta could take the hit if the metaverse bet didn't pay off, but that they'd be massively better off if it did, and they had their own platform. Apple's blatantly anticompetitive behavior around ATT was a prime example of what happens when your business is reliant on "platform overlords."
I'm not fully convinced that the metaverse era is over, though. If they can get Orion costs down and put something of that quality into serial production, I think they still have a chance there.
It was FOMO. They had no vision, they had no plan, it was clear that it was only a thing because it was a buzzword at the time. Just like every other company stuffing crypto-adjacent things everywhere. It might have been a bet, but it was obvious that it was a really terrible one.
> Just like every other company
What other companies (besides Apple and a few startups that were specifically in the metaverse space) went in on the metaverse?
I think this was very much unlike AI and crypto, where everybody wanted a piece of the pie. Meta seemed a lot more invested in this than most of the other tech players, which makes FOMO an unlikely explanation to me.
It's okay to dream. It's not okay to burn billions of dollars on dreams with no proof of concept or business plan. Set aside the question of whether or not it's a bad idea - that's just plain bad execution.
Unless the CEO is psychic, they’re necessarily going to make a lot of bad or wrong decisions. The key is being able to recover quickly and move on to the next thing. A bad CEO makes no big decisions for fear of being wrong.
When FB bought Instagram for $1B, there were a lot of talk show hosts riffing on Zuckerberg for making one of the stupidest business decisions of all time. A lot of executives who got to their position by corporate ladder climbing have personalities that would be terrified of that sort of widespread criticism. They would never make the kinds of decisions that might possibly put them in the unenviable position of being made fun of on national television.
Take Meta's acquisitions of Instagram and WhatsApp under Zuckerberg. While these proved strategically valuable, framing them as evidence of unique CEO insight misses a crucial point: Many others in the organization likely would have made similar choices given the same position and information. The success stems more from the concentrated decision-making power than from individual brilliance. What's fascinating is how we conflate organizational structure with individual capability. When good outcomes emerge from hierarchical systems, we rush to credit the person at the top rather than examining how the structure itself shapes and amplifies their decisions. This creates a self-reinforcing cycle: hierarchical success is used to justify more hierarchy.
But imagine if we distributed decision-making power more broadly, tapping into the collective intelligence and diverse perspectives of entire organizations. Research on collective intelligence and successful worker cooperatives suggests groups often make better decisions than individuals, especially on complex issues. Companies like Valve and Morning Star have demonstrated that flat organizations can be both innovative and profitable. The real opportunity lies in reimagining organizational structures that harness our full human potential - not just that of a select few at the top. By questioning our assumptions about hierarchy, we open ourselves to discovering more dynamic, equitable, and effective ways of working together.
If #2 is true shouldn't an organization like Valve run circles around every single competitor it has since they're all dinosaurs with hierarchies and Valve isn't?
Also, sometimes people say things like "Only [ceo's name] could run [company]. Look at their results!" This is just survivor bias. Who could know whether someone else could or couldn't run Facebook (or Tesla, or whatever)? Who can say with certainty that out of the 8+ billion people on the planet, only one particular guy could run the company, and that particular guy happened to be the guy who indeed ran it? What an improbable coincidence!
Buying IG was a good move because it has paid back Facebook's shareholders multiple orders of magnitude. Isn't the goal of the CEO to steward the company and to make shareholders returns (wether public or private)?
The CEO's job is to decide on the future direction of the company, and then convince both the owners and the employees that this is a good direction. The first part is easy to replace with AI, the second part isn't. At least not for now.
I guess taken to the limit, the CEO will become replacable the moment that the employees have been replaced with AIs, because that that point there's nobody left to lead really. One could actually argue that this is tantamount to the CEO cutting off the branch they are sitting on. After all, once all the employees are AIs, what's to stop the shareholders from saying: "Hold it right there Steve/Jeff/Mark/etc, why are we paying you big bucks? You can be replaced with an AI that will make much better decisions, and there are no employees left to lead anyway."
This seems very software-centric. You can do this today - e.g. Red Bull famously outsources basically everything but marketing[0], so they already have very few employees. However they do have a lot of suppliers, and that all needs managing.
[0] Their marketing is either simple TV ads or incredibly complex stuntwork and extreme sports.