> something 10x better at a 10th of the cost
SLAs and contractual assurances are very hard to deliver at 1% cost.
Enterprise products is just another class, and it has nothing to do with the product.
SLAs and contractual assurances are very hard to deliver at 1% cost.
Enterprise products is just another class, and it has nothing to do with the product.
Nobody in the chain is interested in outcomes, they’re interested in completed process.
The value of something to the business is totally uninteresting to a purchasing person. They care about contractual arrangements, compliance with all sorts of poorly thought out ethics agreements, and making sure that all the process has been followed.
The result is far more money spent for far less outcome than if we’d just got a credit card and bought something. There’s a whole ecosystem of companies which are terrible at actually solving problems, but know exactly how to meet all the requirements of a large corporate purchasing department.
It’s depressing.