Proton(mail) Is Down | Hacker News Reader

Proton(mail) Is Down

status.proton.me

17 pointstempaccount42011 comments

I regret switching over to a free tier. super slow to delete emails in the app or on the web client.

Last I checked, my mail is trapped without any way to export it out without a premium subscription, but I need to check for an update on that.

Apart from SimpleLogin, service that they acquired - all their service APIs are down. This to me indicates, that proton managed to create a single point of failure for all their in-house services, but didn't manage to put SimpleLogin under that umbrella yet.

If something can take almost everything down - Pass, VPN, Mail, Calendar - i.e. pretty much all your services that are seemingly standalone, then something's wrong with how you're managing these services.

https://isitdns.com/

From status.proton.me: "Proton VPN servers in Bosnia and Hercegovina are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience."

This was earlier today, the current status is:

Investigating - We are currently experiencing intermittent network issues affecting some of our users. We are working to fully restore services as soon as possible. We apologize for the inconvenience. Jan 09, 2025 - 16:10 CET

Mistake on my part... you're right!

How happy has everyone who uses or switched over to Proton(mail)?

Happy with it and the security (I guess, I don't think about it too much) but my only gripe is I can only make one filter on the free version...

I switched over this year on a paid plan, still on trial period, may switch back to PrivateEmail. PrivateEmail was kinda sketchy security wise (e.g. you can turn on MFA but SMTP has no MFA and same password) but never had any problems there.

So far not being able to send mail from arbitrary addresses on my domain without registering them first is annoying because of the 15 address limit they have in place. If I try it over SMTP without registering the address first I get an error back. And the bridge app is breaking inline attachments for me from a Python script sending mails over SMTP daily. The outage is not helping with the quite long downtime.

UI wise it works fine I guess? getting to settings has been annoying. Only use the web UI as the client app used some ridiculous amounts of RAM but I think they're mostly the same

We use it for corporate mail ... but we all still have google accounts to access google cloud, do oauth to other services, and to manage our calendars.

The UI is clunky and extremely slow. A sidecar app is required to use a local mail client (which is actually quite neat, as it runs a local proxy over a secure tunnel) but it is a hurdle nonetheless

I would not use it for corporate purposes or anything other than a situation where you value 'privacy' over all else.

This is the first time in several years of (free tier) ProtonMail use where there's been an outage for this long (currently sitting at ~1 hour).

I think it's closer to 2 hours now.

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