I don’t know what SO should have done (well, probably not ban someone for asking questions, assuming we have the full story). But it’s so fascinating to see how companies have no playbook to work off of.
I don’t know what SO should have done (well, probably not ban someone for asking questions, assuming we have the full story). But it’s so fascinating to see how companies have no playbook to work off of.
Following the murder, I was thinking about how much non physical violence there is, that isn’t usually seen and judged as violence. Things like denying healthcare, shutting down companies and laying off people to benefit private equity investors, forcing people into bankruptcy, losing their homes, charging overdraft fees, etc.
The people behind that kind of violence can hide behind the layers of indirection.
In any economic system, units of economic organizations must sometimes dissolve, and people must be laid off. This is unavoidable. Laying people off is not violence.
In any society, debts are expected to be paid off. If people could just stop paying their debts, nobody would make any loans anymore. Forcing people into bankruptcy is not violence.
Frankly, your comment strikes me as exceedingly naive. "I only want ever nice things to happen, and bad things happening to people are violence". I suggest thinking about why these things happen, what would be alternative, and so we put up with these.
It is when the care is necessary; when the denial is part of a strategy to goose profits.
There are similar issues with the other statements you made.
> Frankly, your comment strikes me as exceedingly naive.
Frankly, your comment strikes me as willfully blind.
So when the insurance denies coverage, and so the doctors don't work for free on the case, and the patient dies, are the doctors perpetrating violence too?
I suggest you read up on this. IIRC, it was UHG's practice to deny claims indiscriminately to increase the personal burden of accessing medical care. Because, you know, if people pay their premiums to the company but it doesn't pay out, it makes lots more money for the shareholders.
It's weird how you seem to consistently elide motivations even when extremely relevant.
The ACA's public option was killed by a Senator who had a lot Health Insurance industry backing and support.
No, the politicians who insist on keeping this medieval practice in place are.
Denying claims does NOT increases profits, in the US it actually decreases them. Read more here if you like: https://news.ycombinator.com/item?id=42642405
Nobody argues against that, but United Healthcare had a denial rate of more than 30%, which is the highest among the major health insurance companies in the US. Coupled with the fact that they make profits off of those denials, it's hard not to call this non physical violence with the aim to generate more capital for share holders and executives.
> In any economic system, units of economic organizations must sometimes dissolve, and people must be laid off. This is unavoidable. Laying people off is not violence.
Again, absolutely agree. But it can be argued that doing so without any regard for individuals, their history with the economic unit and personal circumstances, is non-physical violence. Look at e.g. European employment laws for how this can be mitigated (not without some drawbacks ofc).
> In any society, debts are expected to be paid off. If people could just stop paying their debts, nobody would make any loans anymore. Forcing people into bankruptcy is not violence.
In every just society, the debtor has a responsibility as well to not lend money to people who cannot afford it. Giving somebody a loan they cannot afford and then bankrupting them is definitely non-physical violence.
> I suggest thinking about why these things happen, what would be alternative, and so we put up with these.
You put up with these because the US is a violent society with little regards for individual lives. Great for entrepreneurs and people with access to capital, not so great for much of the rest.
The alternatives have of course their own share of problems, but don't act as if the system is the only reasonable one.
As it happens, there will always exist a health insurance company with highest denial rate among all companies. That's a simple mathematical fact: a finite set of numbers has a maximum number. You need to do more legwork to show any actual wrongdoing on anyone's part here.
> In every just society, the debtor has a responsibility as well to not lend money to people who cannot afford it. Giving somebody a loan they cannot afford and then bankrupting them is definitely non-physical violence.
This is absurd. When your debtors go bankrupt, you lose money. Nobody wants to lend money to people who cannot afford it.
This isn't correct. Mathematically (as you say), you can have all health companies have a denial rate of 0%.
Realistically it's impossible, but you did say mathematically.
> As it happens, there will always exist a health insurance company with highest denial rate among all companies
If OP was going to start leaning onto "mathematical fact[s]" to support their argument, they should probably be accurate as well. Specifically there will be "multiple" health insurance companies with the highest denial rate (0), not "a" company.
Weren't you just calling someone's comment "exceedingly naive"?
The poor and financially vulnerable (ie, most Americans) are at a systemic disadvantage when dealing with debt, bankruptcy laws, and the justice system. They are preyed upon by all sorts of people offering debt, at a higher rate than ever before, anywhere.
Not to mention government bailouts, which really changed the game with regard to balancing risk.
That depends, amongst other things, on how much interest you charge in the interim. Payday lenders makes lots of money off of people who a) cannot afford their loans by any reasonable metric and b) default on those loans.
And a healthcare system enabled by UHC will deny healthcare at a rate 3 times that of the rest of the industry.
So is every other insurer "under-denying" healthcare?
Or is UHC choosing to deny healthcare more than it needs to?
> In any society, debts are expected to be paid off. If people could just stop paying their debts, nobody would make any loans anymore. Forcing people into bankruptcy is not violence.
Insurance is the reason that these debts are so exorbitant in the first place.
Do you really think the ER trip and a few tests cost the hospital eighty thousand dollars, and UHC, magician negotiators that they are, managed to talk the bill down to $4,000?
And yet the hospital will charge you, the uninsured, $80K. Yeah, you might be able to negotiate it down some, but not like that.
The US is the only country in the world where deathbed divorce is a thing, so families won't be burdened with medical bills[1].
But I feel like you'd find that immoral, too.
[1] Lack of legal obligation to the debt (even beyond this, to family members in general) won't stop the hospital calling your family and heavily beating on you to pay the bill of your recently departed, even if you had no financial responsibility, using everything from appealing to a sense of pride, to outright deception and claims that they can sue for the unpaid bill.
We allow this because we let them scare us into voting for strict education.
But the reality is education could be fixed to cut the price by probably 80% - making the much smaller insurance amount negligible.
I hate to say it but pinning it on a ceo doesn’t seem right. His job was to ration a scarce resource. But why is it scare? Because the authorities thru the police force puts an end to unlicensed people regardless of their skills.
I was talking to a friend/acquaintance. Her dad was a doctor did all kinds of innovative surgeries on animals. But wasn’t licensed. She said he’d be called in by doctors to do surgeries all the time because he was the best.
But he wasn’t licensed. So California shut it all down.
The price of healthcare is 5x because we let people go to jail without a crime. If they went to jail for reckless I e untrained practice of medicine i understand. But seriously right now the problem is lack of supply that has to be rationed.
Dude, plenty of people understand that. However, it's no good playing the circular pass-the-buck game, where the insurance apologists blame the doctors for everything, then the doctor-apologists blame the insurers for everything, everyone blaming someone else for everything, ad nauseam; with the end-result of the status-quo being defended by mentally exhausting everyone.
Insurance makes 20%. Doctors and suppliers make 5x what normal people make.
So the problem is with the laws preventing folks from becoming doctors.
I’m gonna fix this, it’s actually so easy, just need people to trust me.
I’m really good at this kind of stuff I just hate dealing with people because the average person is so certain the world can’t get better.
btw is that doctors or hospital administrators?
It’s facetious to compare those to a system where 30 million have zero coverage and the rest are systematically denied life saving care as a profit making mechanism.
And yeah letting someone die when you could help them live is violence. When it’s baked into the rules it’s called systemic violence.
Again, my point is that denying healthcare is not automatically something wrong or evil. This is something that must necessarily happen, and so the details as to why some healthcare was denied are very important. You can’t just say that someone being denied care is basically murder, like some people here, or point to some percentage of denied claims and pretend that this is prima facie evidence of wrongdoing. No, you need to actually do some legwork, and the haters of murder victim are not interested in that, they just want some release by dunking on a literal scapegoat.
I live in a European country with public free healthcare. Sure, you pay a portion of your income towards healthcare, so it's not really free etc. etc. If you don't have income, the state pays it for you.
There isn't any denial of healthcare. I never heard about anything like that. Sure, there are limits on availability of healthcare, particularly if it's some advanced or expensive procedure. For example, there is a place where they do radio surgery on the brain. There may only be one such place in the country (it's a small country). If you need that kind of procedure done, obviously there is a waiting list. And certainly some of those on a waiting list must have died.
But there is no denial of healthcare per se with someone making a decision to deny healthcare.
Accepted but didn't happen in time doesn't equal denial.
Whether they denied that care by not paying for it (which means people could have gotten that care if they would have had the means), or by limiting the amount of care in a period of time, doesn't really matters for the person who didn't get it.
Why do you think the healthcare resources (number of beds, hospitals etc) are limited? Why isn't there a second hospital?
By the way, would they have paid for an operation in a different country if space would be available there? No? So they denied that healthcare.
I'm sure there's plenty of cases where United health approved the claim and the patient also didn't get treated in time, it doesn't count as a denied claim.
in germany (and probably most other european countries) you can be denied treatment if it is deemed unimportant and it is known that insurance does not cover it. you will never be put in a situation where treatment is applied but then the insurance doesn't pay leaving you with the bill unless you were made aware that the treatment is optional or you specifically chose a treatment that you could not be sure would be paid. payment for any treatment that is not optional can not be denied. if there is uncertainty you can also ask your insurer in advance, and they must give you a binding response whether the proposed treatment will be paid or not.
most importantly the doctors must inform the patient in advance if the treatment is insured or not. if they don't tell them that something is not insured then they can't demand payment from the patient.
you will never face a surprise bill.
My partner suffered a medical episode while we were traveling in Germany. Bystanders called an ambulance which turned up and checked her out and asked her to be taken to hospital for more tests.
She/we elected to not go with them.
To our surprise, about 6 months later after we returned home (to Australia), we received a letter in the mail (in German) that said we owed something like $500 for the ambulance, I forget the exact number.
How does that line up with "you will never face a surprise bill" in Germany? Or is it because we are foreigners?
We never paid but I sometimes wonder if something would happen should we return to Germany.
if you don't have insurance you have to pay for everything of course. the surprise in your case comes from the unusual situation that the people who called the ambulance didn't know that you had no insurance, or more likely and you weren't even aware of how your situation is going to be handled.
it's unlikely that anything will happen if you return since the ones issuing the bill would not be notified in any way that you entered the country.
it is also possible that you could have disputed the payment since you didn't call the ambulance yourself (and i assume didn't ask anyone to call them). on the other hand if you had insurance you should have gone to the hospital because apparently insurance doesn't pay if an ambulance is called but not used. so actually, you didn't receive a surprise medical bill, but a bill for calling a service that was not needed (and potentially inconveniencing someone else who might have needed the ambulance, but now had to wait).
however, if you didn't ask anyone to call the ambulance then the bill is inappropriate because the law here is that if you call an ambulance but you don't need it, you pay, but if someone else calls the ambulance without you asking them, and it turns out to be unnecessary, then nobody pays.
since i lived in china i also don't have insurance in europe, so when we were visiting and needed treatment for a burn we had to shop around different hospitals to find out which one charged the least. costs for an ER visit ranged from 80€ to 250€ if i remember, and later we found a special hospital that was funded by a charity for the uninsured were we could go for after care for free. that works because the number of people without insurance is extremely small. mostly foreigners who somehow fell through the gap.
We didn't ask for anyone to call the ambulance, although personally I am happy that it was called and she was checked out.
No idea how useful it'd be for non-covid calls though. Probably not very.
Denying healthcare doesn't necessarily mean "leaving someone bleeding to death on the street" but rather refusing to provide certain treatments or medications. This issue isn't unique to the US. Granted, the healthcare system in the US is, in my opinion, significantly worse but claiming that healthcare denial doesn't happen elsewhere is simply incorrect.
You know, it just hit me: the issue here might just be a semantic one, where people feel the need to lump very unacceptable and wrong actions into the category of "violence," because of the consensus belief that violence is almost always wrong.
There are things that are as unacceptable and wrong as violence but are not violence.
For example, if a slumlord wants to evict me, even though I'm still paying the rent, the eviction is violence. It can either go two ways: either armed thugs will come to the building and physically grab me, rough me up and throw me on the street (at best) or in jail (at worst). Or I'll anticipate that happening, and lock myself out of the building in advance. In the latter case, is it still violence? Many people say yes, a shortcut around violence, coerced by the certainty that violence will happen otherwise, is still violence.
Or consider an abusive relationship: she knows he will beat her if she doesn't obey, so she obeys. No beating actually happens. A lot of people consider this violence too.
And consider a siege on a city (there's at least one happening right now). The people try to grow their own food in city parks, but whenever they do they, the parks are hit with big bombs dropped from planes. So they call on their allies to deliver food in. The first food trucks are also bombed. The second food trucks don't go in, they try to negotiate safe passage first. Is it violence against the people in the city (who have never been hit by a bomb)? Many people say yes.
In the narrow definition, violence is only when my fist hits your face, but in the broader definition, violence is whenever I use the laws of physics to force something to happen to you - whenever I take away your agency.
These things are objectively not violence. Violence isn't a word for "things that harm people", it very specifically means direct, purposeful physical harm. Don't distort the meaning of words for rhetorical flair.
The WHO defines four types of violence: a) physical, b) sexual, c) psychological, and d) deprivation. Denying healthcare feels incredibly close to d) and — semi-indirectly — involves a bit of c) and a) too.
> These things are objectively not violence.
Semantics cannot possibly be 'objective'.
[1]: https://en.wikipedia.org/wiki/Structural_violence
By your strict definition of violence (direct harm) Hitler would walk free because he didn't personally gass the jews. Luckily we had trials[2] to determine that we still hold indirect perpetrators responsible.
>[B]ureaucrats can be expected to embrace a technology that helps to create the illusion that decisions are not under their control. Because of its seeming intelligence and impartiality, a computer has an almost magical tendency to direct attention away from the people in charge of bureaucratic functions and toward itself, as if the computer were the true source of authority. A bureaucrat armed with a computer is the unacknowledged legislator of our age, and a terrible burden to bear. *We cannot dismiss the possibility that, if Adolf Eichmann had been able to say that it was not he but a battery of computers that directed the Jews to the appropriate crematoria, he might never have been asked to answer for his actions.*
Neil Postman, Technopoly (Emphasis mine)
Exactly this. That was a watershed moment, I think.
In a just world, hundreds would have been executed for the financial crimes of 2008.
"Justice" only exists when there's threat of punishment. It isn't enough to have the moral high ground; you have to have the might and the will to enforce the moral ground on others.
Humanity will always live under systems of "oppression", but it's what that oppression looks like that matters, because there'll always be someone who takes advantage of a system's goodwill, and that must be punished swiftly and brutally, to deter anyone from abusing the system's goodwill.
is it non-violent when they wield the system in a way to cause immense harm to the point where they are prolific killers indirectly and maybe even straight up directly? 90+ percent error rates in the AI that united used to deny claims is a violence. they denied 30+ percent of all claims.
Bravo!
Basically, it is your moral obligation to donate everything you have, except for what little you need to survive. If we put that essay into this context, then not donating would indeed be violence, such as not saving a drowning child just because you don't want to.
In our society we don’t objectively consider it wrong, otherwise Batman (Superman, Spider-Man) wouldn’t be so popular.
Batman is the absolute opposite because he goes out of his way to avoid killing villains, even incredibly evil ones like the Joker.
Let's be real: the original super heroes avoided killing because children were their target market, and unlike with cowboys and outlaws or indians, it would have been unseemly by the standards of the time. Not because of some kind of big point about "just vigilantism."
"Law" is just another way of saying, "The bare minimum standard that we as a society will accept."
So when we have a society that sends a drunk driver to prison for 70 years for killing a family of four in a head-on collision, but we don't send people to prison for their lives for gambling with the pensions of teachers, firefighters, etc., for polluting the waterways and the earth itself, of course this is the ultimate, eventual outcome.
The only shocking thing to me about Luigi's case is that it didn't happen sooner.
Yeah I listed all of those because it’s funnier when people mistake the vigilante justice’ thing for a ‘not killing people’ thing and then I can trot out Clint Eastwood and Dirty Harry, which was so popular it gets quoted regularly and had four sequels.
So yes, batman in particular would be considered bad by most people. He is just another gangster cause quite a lot of damage to the city on the regular. We do not care, because it is made up movie city.
Superman and Spider man afaik do not go around randomly assassinating people, but it is a long time since I watched that.
It’s actually really interesting to see when people think his support isn’t even a debated topic, when the numbers show most people, especially adults, don’t support his actions.
I’m unsure how that shows with polling, tbh, but it certainly shows up in the discourse.
That said, we consider vigilante justice wrong because we believe there is supposed to be actual justice from a functional system. When the system does not function, extrajudicial attempts at justice will become more common. Just like people will poach more in a famine.
It's worth noting that in our society lots of other things are also considered to be wrong, things which are done openly every day by some of the richest and most powerful people and organizations in the country.
That's why he has "insane support": the system is broken and has proven itself incapable of policing that other bad behavior.
Well, nothing.
Unless they have a general policy of scrubbing records of everybody indicted for (but not yet proven guilty of) violent crimes, why do anything at all?
...then it follows HN isn't. I happen to know they are both real for the purposes of existing and as a meta commentary on topics, since I participate in both. I also don't know anyone who wouldn't give Luigi a pass on a Jury, and these people don't vote the same.
Disregarding the existence of the sentiment, is the kneejerk noise of people thinking they are uber-rational thinkers or arbiters of reality.
I'll assume, in good faith, what your wrote was simply not what you meant.
Sorry about the rather extreme example and inviting Godwin. But consider for example Krupp (CEO) and Ribbentrop (Diplomat) who were both entirely ”non-violent” people, they personally did not draw a single drop of blod as far as I know. And the holocaust were perfectly legal according to the law at the time.
Violence with the stroke of a pen, killing via a rubber stamp, violence through withholding safety.
I guess hiding behind the veil of legality and murdering thousands if not hundreds of thousands if considered worse. Rightfully IMO.
If the justice system won't take care of it, there has to come a tipping point, IMO.
What are you talking about? What "vigilante justice"? The innocent victim, Brian Thompson, was murdered by a lunatic. He was not an offender. It was no justice.
I think that Brian Thompson was a mass murderer. His actions as CEO put profit before people and caused many people’s lives to be lost.
Buck stop with him; between 2021 and 2022 he did that. Being the CEO and all.
Here, for example, the parent poster brings up some statistic that some very specific category of insurance claim denial went up in some period. The allusion is that this is nefarious, and is a result of some specific action by the murder victim. The reader is supposed to interpret it this way. Of course, there's absolutely zero evidence for any of these claims, and when you lay it down like that, it sounds pretty stupid without anything backing this up.
Perhaps you're not well equipped to evaluate moral errors in the first place.
Your comment is pretty clear example of the attitude around the case. People hate CEOs of companies that must make difficult decision, and so when they are murdered, they will twist themselves into pretzels to somehow justify that they had it coming.
That something harmful is legal or effectively legal is a necessary requirement for a vigilante action to morally acceptable.
And if people in their majority, in their stupidity or cleverness, reject your argument, isn't then vigilante action deeply anti-democratic?
I have a very old-style view, where courts provide systems that substitute for private vengeance and thus become legitimate by being willing to hear complaints of harm, so from my point of view, if a court hear the matter, the affected person can take whatever measures they wish, which of course has important consequences in cases of legal immunity-- when my view is taken, legal immunity is something one desperately wants to avoid having, because whoever has it must contend with private vengeance.
No, People hate CEO's making greedy, selfish, unnecessary decisions that cost lives and cause suffering.
Be honest.
That's fine. I think you exemplify the attitude that lead to Thompson's murder and will lead to many more similar incidents.
> Can you point to any single decision that Thompson made that cost live and causes suffering? You can’t, but you assume there must have been some,
If denials tripled under his watch, as CEO you don't think he necessarily was involved in that? He clearly approved of profiting off of literal unnecessary deaths.
> because you start with assumption that the victim here is guilty
The most basic of reasoning shows he has some moral guilt, just not legal guilt.
P1 - He was the head decision maker
P2 - Decision was made to actively increase unnecessary deaths for monetary gain
C - He ultimately approved of that decision
You have yet to show that tripling denials of a particular category of claims is even wrong in the first place. Let me repeat: any system will deny some claims, so denied claims are not prima facie evidence of anything wrong.
Decision was made to actively increase unnecessary deaths for monetary gain
Nobody had shown any evidence whatsoever that anything like that happened. Not only are denied claims not automatically wrong, but also changes in denial rate do not even need to correspond to any decision or change in policy, but may instead result from changes of external factors.
He ultimately approved of that decision
What decision? You just assume that there had been some decision, that Bryan Thompson approved, and that it was nefarious. There is as of now zero evidence for this, this is just your speculation. Murdering people based on speculations like that is profoundly evil, and so is excusing it.
Honestly this is a pretty bad faith argument. They are denying at a significantly higher rate than their competitors, their internal policy focused around denying, and enough people are getting screwed over that a murder was committed.
But yeah, sure, assume this is all business as normal and not at all morally wrong to make your argument if you must.
> Nobody had shown any evidence whatsoever that anything like that happened.
Basic. Reasoning.
If claim denials triple during a time when a particular CEO is in place, that CEO would have had to have something to do with that.
> Not only are denied claims not automatically wrong,
They are on this scale and when the denials are bad faith. I can't prove that to you unless their documents get leaked, but that's for legal matters. For moral matters, the evidence supports that the difference from the drastic increase were indeed bad faith denials.
> What decision? You just assume that there had been some decision, that Bryan Thompson approved, and that it was nefarious.
Exactly, because he was CEO.
> There is as of now zero evidence for this, this is just your speculation.
He was CEO.
> Murdering people based on speculations like that is profoundly evil, and so is excusing it.
He was CEO. He oversaw a company going out of their way to deny claims even if you want to play devils advocate and pretend to be ignorant and deny that.
What he did was far more evil than a single murder, and what you are doing in defending the system that caused someone to feel that they had to murder it also more evil, the system that allows for shitty health insurance companies to cause so much pain and suffering. THAT, is evil.
But since you've invited me to name the moral error, sure. Accepting a fiduciary responsibility to chase after profits in a context where that very clearly means finding ways to deny people access to healthcare is a moral error. If you can't ethically do a job you shouldn't take that job. At best you're lying to shareholders, at worst you're killing people. The only ethical path is to go find a different job.
It seems pretty obvious that opting into a position where you'll have to do that might make you unpopular with the humans.
I strongly encourage you to think very carefully about this. Once you do, you'll find that there are no simple answers: you'll always have limited resources, and you'll always have to deny care to some people, and in fact it will always include some people personally making the call to deny care to some people. Any system that actually exists, public or private, does this.
You would generally count them. Like, if you have three people in need of a ventilator and you only have two ventilators, then one person is getting denied a ventilator today.
> Any system that actually exists, public or private, does this.
That's true, and I don't have a problem with it. Tradeoffs have to happen. What I have a problem with is incentive structures that attribute greater success for the people at the top when they create outcomes that involve more death for the people at the bottom.
Plenty of systems which actually exist don't congratulate leadership for reducing quality of care.
There's no fundamental reason why they have to be in a position where screwing the people who receive the care would ever be considered the ideal option. But that's how it is when you have a group of shareholders who have no stake in the quality of care. Thompson opted into a conflict of interest which need not exist in order to provide insurance.
Government-organized resource allocation is, more likely than not, bad to very bad.
The same problem does not apply to our social services (including health insurance) as they dont have to make profits at all costs.
In most insurance fields, it would be possible to only deny false claims. Take insurance of your house. The rates could be calculated that they can pay out all real damages to the full amount. Because the maximum damage amount is limited.
That's not true for health insurance, because the total possible damage (cost of treatments) is almost arbitrarily high, so that you cannot pay everything for everyone.
I don't want to defend the US system here. But it's not a problem that any country really solved, and one could argue about advantages and disadvantages of the different systems all day long.
The moral error is by refining and endorsing a company policy that went out of it's way to cheat people out of their due insurance, killing significant amounts of people as a result and ensuring suffering for even more.
Our legal system can't really address this, not until the electoral college gets disbarred or red state voters realize rejecting socialized health care hurts more than it helps.
Until that happens. things are going to get worse and people are going to get frustrated and start acting out. It's what happens when you have such a broken system.
Talking about "we don't do that in society" is ignoring the problem at it's core. You can't expect people to just obey the rules and respect law and order when it clearly isn't working for them or people they care about.