The funny thing is you can’t hide how bad this shit is because at some point everybody who doesn’t have a personal assistant has to deal with customer support of some sort.

And holy fucking shit has AI made every single interaction with a company ten times more painful and time consuming. It’s the worlds most boring video game where you had to trigger the right sequence of words with some dumb robot, only then to get placed into a queue of one of five remaining humans who themselves are just reading a script.

The other day I had to beat the first barricade of AI chat to get in the human queue, and then it took them literally five hours to reply. I got a text at 1am.

There is nobody who when connected to some AI agent thinks “great this will solve my problems quickly!” It’s just “wow they figured out a new way to screw us”.