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I actually worked at Epic for a while. By EMR software standards Epic is very good overall. The database it is built on called InterSystems Cache is one of the best in the industry. They employ thousands of QA testers. But as a very complex software system it can be implemented very badly. I wonder if there is a language barrier.

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Interesting. Does Epic come with any pre-built UI for its products? Some of the bad UX complaints have been explained away as bad reuse of interfaces adapted to the realities of US private health care (which is very different from Norway’s public health system).

I do not think a language barrier is at play; Norwegians and the other Scandinavians are among the most fluent English speakers of English as a second language in Europe, surpassed perhaps only by the Dutch.

I could see adapting Epic to a very different medical system being hard and error prone.

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