Autodesk deletes old forum posts suddenly
forums.autodesk.com
forums.autodesk.com
The challenge here is that there are people out there who just do not understand the inherent value of this kind of old content. If any company exists for long enough eventually some of those people will cycle into positions of decision-making authority where they get to "save costs" or "clean things up" by delete-hammering some invaluable artifact like this one.
The correct way to handle this is to add a BIG banner on top of older content like this warning "This post is from 12 years ago, and may no longer reflect the most recent version of our software".
Flattening a bunch of dynamic pages to static HTML can also be useful, if the concern is maintaining old forum software.
FTFY
In another generation, the term "nobody got fired for buying IBM" was coined, and this is the kind of people it was talking about. Buying Oracle doesn't create controversy among their peer group.
One day, all those links went to dead ends.
This was probably intentional. Those posts are no longer available to feed an AI. Now only Autodesk has access to those posts.
People need to understand that the free ride is over. If you aren't hosting or archiving, it's going to disappear.
Because it is mostly not knowledge, but tips to make their software work.
As to who would pay for it, that's a tough one - my employer wasn't willing to. I suppose it acts as a commons
Deleting this is madness.
The calculus has changed a bit. They are losing sales from people using older versions of the software that they wouldn't have provided support for anyways. In Adobe's mindset, for example, Photoshop CS6 is the poison that is holding back subscription sales, not their competitors. So an easy way to frustrate users into subscribing to the latest version... delete the old forum posts!
I remember a few years ago TI got bored with updating their cpuwiki, and deleted the whole this - which stings to this day. The internet is still full of links to it to solve crucial issues, only to be greeted with a disappointing error message.
As a sibling comment says, I think such sentences have meant "you can't rely on the internet to forget". Of course the reverse is also true: "you can't rely on the internet to remember".
In short: don't write things you could regret, but make backups.
The internet does forget in the sense that stuff goes missing. Just, only stuff that you don’t want to go missing!
It amazes me how companies will have free volunteers help people to use their (often expensive) paid subscription products, and then delete all that info those volunteers wrote up. Don't they want people to use their products?! They're less likely to renew their subscription if they struggle or are unable to use the product for their particular use case.
Unaffiliated forums not ran by the company are better in that the company can't decide to just delete all old posts one day (and while the owner could, certain types of unaffiliated forums are usually a bit easier to clone and republish.) The downside is you don't get assistance from people who work for that company, but often you rarely get that in official forums. The usual reason to use official forums is just that they have significantly more users asking and answering questions than unofficial ones.
I dream of someone taking the internet archive data, capping it at 2010 or so, then making a search engine out of it. I mean if AI companies are looking to gobble all the data they can get, then surely they'd jump at the chance to train on (higher quality) data from the past that simply no longer exists on the web. So it'd seem like a win-win situation if IA gave them a copy of the data on the condition that they maintain a permanent backup and provide some sort of searchable index on the data (maybe even via LLM), and in turn the AI companies got access to high quality data on obscure topics that simply no longer exists.
It sounds like you're describing CommonCrawl.org, and yes, it's already popular with AI companies.
Personally I think it is a huge error we don't force archive.org to allow others to mirror their data easily.
What do you mean by this? I thought they definitely were open to mirrors, why would ’we’ need to ‘force’ them to anything?
IIRC the Bibliotheca Alexandrina in Egypt had a mirror of the web archive up, though they may have failed to maintain it
I can already look at e.g. the National Film Registry and say I don't care about movies so my tax dollars shouldn't go towards preserving them, regardless of what some bureaucrat thinks is "culturally significant." The film industry has a pretty massive network of artists who are able to go to bat for that stuff, though.
But then take pornography, or hate speech (and/or straight-up misinformation), or content that's illegal in the US but not elsewhere (like drug recipes or weapons schematics). It's already tricky for a private entity to handle convincing people of the value of preserving everything physically and legally possible to preserve. Making an argument for doing it as a public function, even in good faith, could easily turn into a mess-- especially when we can barely agree what should be allowed on the internet now.
If anything, governments should be proactively funding organizations that archive content and governments can archive content of significant cultural or historical value like the library of congress does for physical media.
I mean we wouldn’t want companies to fall afoul of some law because they had to take their forums down due to some privacy ruining bug in the software. Or because the old forum server sitting in the basement died. Or because the third party software they used for the server went out of business.
With the exception of maybe a transient bug, isn’t this exactly the point?
“We wouldn’t want a company to run afoul of [data preservation law] because they [neglected maintenance]” seems like the directly incorrect intent. We would want to compel the business to migrate or modernize any hosting to keep it active and viable. If their vendor goes out of business, they should’ve paid more or migrated the data.
If we’re discussing a local club then sure, they’re a victim to hardware failure or business changes, but this thread is full of billion-dollar-businesses. They can spend a few thousand dollars on a forum every few years. When I worked at $FAANG, my service had millions of users and cost like $10K/mo in hosting. Surely the Autodesk forum in read-only mode would cost a much less, and almost nothing if migrated to static HTML.
There are companies that have a forum, but it just seems to be a best-effort mostly community driven thing, or at least it isn’t tied to any paid product. It would be a shame, IMO, if they couldn’t offer that without signing up for some perpetual obligation. Even if it is small, somebody has to have an eye on it.
The web archive already works from the mode that anything can disappear at any time. Anyone who would rush to archive it if it were going offline could have archived it any time over the last N years.
Websites getting shut down no matter the reason is just a part of life that we need to accept. Laws can't address the underlying churn of time. Forums should be easy come easy go, not open you up to litigation if you shut down your own site too quickly. Cmon.
edit: the open letter posted here by another user does a very good job detailing many broad issues (with Revit in particular); every point it makes is accurate in my experience.
Vectorworks? Archicad? I'm really only familiar with the former, full disclosure I used to work at Vectorworks, and we certainly considered ourselves a competitor to Revit.
On another note, care to share your experience at VW? I’m interested to hear anything you’re willing/able to share about your time there! I know someone on the NXOpen team who has spoken highly of that team/product.
For people like me, who don't need and frankly chafe against the added structure of most agile methodologies, VW was amazing. I could just put on my headphones and code, and that's pretty much all I ever wanted. I ended up leaving because as much as I loved the workplace, I have pretty much 0 interest in the actual product. CAD is cool, and I like working on professional tools, but I have no interest whatsoever in architecture and design. I still wonder, though, if leaving VW was a mistake. If I ever find myself living in the DC metro, I will certainly reapply.
I've moved from CAD to computer-aided engineering. I work on the backend of a compiler for a DSL for control system engineering. My niche is definitely professional tools programming. I'm quite happy where I am right now, but if something ever happened with this job, my preference would be to pivot to another professional tool. I've always thought something like a DAW or 3D modeling software would be fun to work on.
Also, hello fellow former Nemetschek coworker .
Using today's generic tools to search for digital information relevant to a specific version or time period of anything is very ad-hoc, hit-and-miss. And we're only a mere few decades in. I think the time context of data is going to become increasingly important and valuable.
I get that some people prefer everything is just left online but it gets harder and harder for all the folks who just want info that's fairly current.
Whenever I would go to update something older, it would invariably take me longer than I planned because even things that were not flat-out wrong often didn't reflect current thinking, terminology, usage, etc.
But one of my hobbies is vintage or retro computing, and something everybody in this hobby realises sooner or later is how much of an ordeal it is to collate even 20-year-old internet information. And that's in a digital interest area! Now do the same for news or the detail of recent history. Pick an issue and follow it's thread through internet history, year-to-year. It should be easy, shouldn't it? The reality is, half the sources aren't even dated. If we were designing an internet future, the ability to step back through time, in terms of digital information, would be a huge boon for humanity. Because, as critically important as it may be!, today is still only today.
The way search evolved, it never had much of an explicit temporal component--probably because it didn't matter much early on. But now we have a situation where companies legitimately don't want old results polluting newer (usually more relevant to most people) results.
This seems like an existential risk to the company if something better comes along. Sure, they have massive lock-in, but these things don't last forever. Remember when we all thought that Microsoft Office file formats guaranteed an eternal monopoly?
Paid competiting software from companies like Dassault are even more locked down and free software alternatives don’t even come close in feature parity.
Autodesk can do this because it’s been 40 years, a lot of people have tried, and somehow they all manage to make something worse.
The company behind it is employee owned and been around since the ‘90s.
Subscription-free, single payment, and they actually support older versions of their software.
One nice part of their license is if you buy the student version, there is no restriction on you continuing to use that license commercially, in perpetuity.
There is a small amount of good construction software, Procore (project and document management) and Bluebeam (amazing pdf editor) are wonderful tools but the estimating software I use by Trimble is awful. Inconsistent UI, they use their own custom GUI elements instead of the built in Windows GUI elements, unclear interfaces, every UI/UX crime is present in it.
Autodesk isn’t going anywhere tho, basically every architect/engineer uses it (in commercial construction).
Everything being said about existing software in this post very much resonates with what we learned talking to hundreds of GCs. We want to change this.
Sadly FreeCAD is just not there where it needs to be to be a good alternative.
FreeCAD has improved a lot recently.
MangoJelly has also done massive work creating thorough video tutorials: https://www.youtube.com/watch?v=t_yh_S31R9g&list=PLWuyJLVUNt...
> but these things don't last forever. Remember when we all thought that Microsoft Office file formats guaranteed an eternal monopoly?
It will last long enough for Autodesk. The real issue being why Autodesk was allowed to basically buy most of its main competitors in the 3D/CAD authoring tool space without any push back from government agencies.
That's not even remotely true. There's Dassault/Catia, Siemens/NX, PTC/Creo, and probably a dozen (or more) niche competitors.
The real problem is massive vendor lock-in. Each CAD company goes out of their way to have crappy interop with the others.
https://en.wikipedia.org/wiki/John_Walker_(programmer)
He was a digital hoarder sharer. See:
Upon asking this was a response from the team: "The Discourse content is no longer available. Much of it was 5+ years old and no longer reflected current SDKs and APIs. We're glad to help you here."
https://ibb.co/3htkxjv https://discord.com/channels/1171089640443367494/12783186879...
people were unhappy obviously. I really don't understand this decision by them.
Going back in time you can replace it with: Discourse, forums, website, IRC.
New generations of devs / manager decide to use "the current tool" to connect with their users. Too bad they also think it a good idea to nuke the older channels.
I mentally categorize larger established organizations as something different
but logically I can’t really see the difference, so I understand why
I also understand the negatives of that particular platform for getting information efficiently
but I understand why they do it
Edit: It's <<Discourse>>, not <<Discord>>.
Edit 2: Oh, they moved from Discourse to Discord :-)) That is just messed up.
It’s not a bad UI/UX IMO, but it can take some getting used to. For the notifications I have to check several options such as “silence @everyone and @here”. Sometimes I find the updates annoying. But it’s among the best chat UIs I’ve tried.
It's poor UX for a support forum where you want communication to be one-to-many as much as possible (to spread info to the largest number of people with the smallest amount of info producer effort as possible).
(I do find Discourse to be among the worst web forum software, and I can see similarities between Discourse and the Discord forum-style channels, so some of this may come down to personal preference. Discourse always felt too recency-biased and ephemeral to me compared to e.g. MyBB or phpBB, for example.)
Keep in mind also that it's still behind the walled garden of Discord's authentication and hosting. Imagine if you had to install the Tapatalk app to actually access any InvisionFree/ZetaBoards/Tapatalk/etc forums back in the day. It was annoying enough that mobile users were nagged to, but it would've been unthinkable to require desktop users to. (And being able to launch the app in your browser, while removing friction to "installation," isn't the same thing as actually being on the web-- search engines can't index Discord channels, Discord messages don't have human-readable URLs to share elsewhere, etc.)
Edit: Also, very relevantly to this thread, you can't just grab a webpage snapshot to archive a Discord channel like you could with forum threads. You've got to either take a screenshot (while dealing with scrolling) or scrape the data via the API, being careful not to trip bot protections or violate ToS, and then figure out how to present it separately.
Ohh god. Always surprises me how people building stuff for the internet completely dont understand the internet.
https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fforums....
It's Autodesk, a company of skunks. You knew who they were when you signed up with them and gave them money. They did just what anyone who was paying attention would have expected of them.
This is likely the idea of some idiot middle-management clown that had to show "progress" and "impact" to their own management in order to get a performance bonus.
They have the worst installer and registration process in all of history. I really wish we could find an alternative - even willing to pay!
Support was pointless ("education license is not for commercial use" ). Off we went on blender.
A few weeks ago I found a video that allowed me to work around a bug in Inventor 2025 that has existed for 20 years… the video was a grainy screen capture from a Windows 97 machine!
And each year I pay more for a product that gets worse.
Eventually though they'll likely no longer show up whenever the search engine's crawlers revisit and it's a redirect, in which case the pages are undiscoverable.
it will be free and open source
Hopefully it's only a single individual who is now confirmed to be completely unsuitable for any future decision-making whatsoever.
Without doing as much of a root-cause analysis as possible, people will not even be aware where the deficiency arose and there may be no protection going forward from such below-average performance.
Decision-making is not for just anybody, I think it's obvious if you don't nip faultiness in the bud it could get even worse and spread to other companies.
Even some companies which were high-integrity to begin with, as we have seen.
If you are looking for something and it isn't where you last found it, you usually wouldn't assume it's "gone".
Yeah, maybe for you it's as good as deleted. But I suspect Autodesk retained 100% of this data for subsequent machine learning application. And I think for you to say it's deleted, how are you going to prove there are no copies?
This is really an astonishing question ( claim?). If going by your definition then no one is capable of proving that any Internet contents have been deleted. "Deletion" becomes a meaningless word.