I couldn't understand how a 2022 device would run so much worse than 2017 device and assumed it was faulty. Returned, given a replacement, same issue. It is quite literally not built to hand the heat from the Intel chip doing very minimal stuff. I refuse to use a laptop that sounds like a jet engine when Microsoft is doing basic background stuff.
Returned and ended up buying a used 15 inch T-type Thinkpad with an AMD chip recommended by Reddit for $500 NZD. Runs great, cool, and quiet. It's much bigger and bulkier that the Dell but I don't mind.
Note: Not a Thinkpad fanboy, work has given me an X1 Carbon that I dislike for the same reasons I didn't like the new XPS 13 - it's useable, but it's still much hotter and louder than I would like.