Also the employee-client relationship is radically different to what people in the US, Canada or UK are used to. Generally people are polite, but in case of any sort of conflict employees are protected and the client is assumed to be wrong and told to fuck off. As opposed to "the client always being right". There must be a middle ground somewhere.
The closest to France I've ever come was reading "Sixty Million Frenchmen Can't Be Wrong: Why We Love France but Not the French" ( http://www.amazon.com/Sixty-Million-Frenchmen-Cant-Wrong/dp/... ) and it made this point: in France, a store is considered an extension of the proprietor's home, and a customers is like a guest who has decided to drop in. He must first find the proprietor and introduce himself, and he must be on his best behavior.
Wacky.
...but it is entirely congruent with the point being made here.
I prefer it here, by the way. I think the UK system is rather balanced.