Netflix was well on the same course; but instead made what was absolutely not an obvious pivot at the time, to just become a studio like those dozen other guys. In retrospect, it was a genius move because their access to fine-grained data on what their users watch became a differentiating factor to feed back into what the studio greenlights. But, it would have been the right move even if they didn't capitalize on that data, because there genuinely is no business to be built being a middle-man who has to pay for content. Spotify knows this, but they don't have the same escape hatch Netflix had; but they're tearing their app and users apart trying to find one.