After cancelling Spotify I surprisingly ended up on Tidal, and it's been amazing so far. Feels like how Spotify used to feel before they started shipping the org chart like all big companies eventually do. Plus its cheaper, offers higher quality streams, and gives bigger payouts to artists.
I would bet every dollar of my net worth that they are critically wrong on this; its such a beautiful little package that some VP can sell a higher-up to explain away why something they're responsible for isn't performing as expected. I've heard dozens of people complain about how crowded the Spotify app is becoming. I don't know anyone who actively and regularly uses Spotify as a podcast platform; when Joe Rogan was exclusive to Spotify for a bit, I heard a couple people complain about that, which means they were (begrudgingly) using it; but that isn't the situation anymore.
How these complaints convert into behavior changes, subscription cancellations, etc; I don't know.