"The company claimed it had disclosed details of the technology to RIM during licensing discussions. After declining to take a license, the BlackBerry maker modified its software to include the patented systems, Mformation said in its complaint."
Surely the standard procedure for a patent troll is: Find company doing whatever-it-is; get in touch with them and say "We think you're using our IP; how about licensing it from us?"; talk to them; either license or sue.
However, as it happens it doesn't appear that Mformation are pure patent trolls; they do actually sell software.
Seems to not agree with what you think happened:
Find company doing whatever-it-is; get in touch with them and say "We think you're using our IP; how about licensing it from us?"; talk to them; either license or sue.