It seems sensible to send people to the appropriate avenue for support, they have no idea how someone has been compromised and by taking ownership it becomes their problem.
If someone breaks into your house do you call the builder for help?
If someone breaks into your house do you call the builder for help?
if the builder of my house also charged me on a regular basis cloud storage fees, and made a cut of the fees when I used my credit card, and routed all my messages through the builder's server and contacted me and said "we've detected people trying to break into your house from your messages, but we aren't going to help you any more than this" I would sure wish I had some power to change my relationship with the builder.
If they constructed and installed the locks, and a weakness in the locks appears to have been the entry point for the break in, then yeah maybe?
Apparently quantum computing is around a decade away, when that happens I’ve been told you can say goodbye to all privacy at that point.
I feel like the notification already does exactly that, no? “Hey, your phone looks busted, go call the <people who investigate sophisticated cyber surveillance targeting for a living>.”
And from the angle of “yeah you guys installed the locks wrong and they just opened the door, you should fix that”- does anyone reject the idea that the vuln would get reported to Apple, and that they’d be on it like crazy?
Not the builder, but calling the lock maker for sure.