I ask because you seem very confident in it - and my biggest frustration about the term "agent" is that so many people are confident that their personal definition is clearly the one everyone else should be using.
I ask because you seem very confident in it - and my biggest frustration about the term "agent" is that so many people are confident that their personal definition is clearly the one everyone else should be using.
But I'm not sure if that's true. The court didn't define anything, in contrary they only said that (in simplified terms) the chatbot was part of the website and it's reasonable to expect the info on their website to be accurate.
The closest I could find to the chatbot being considered an agent in legal terms (an entity like an employee) is this:
> Air Canada argues it cannot be held liable for information provided by one of its agents, servants, or representatives – including a chatbot.
Source: https://www.canlii.org/en/bc/bccrt/doc/2024/2024bccrt149/202...
If we're redefining common words to market this stuff to non-tech people, and then we're conveniently not telling them that we redefined words, and thus allowing them to believe implicit falsehoods about the product that have serious consequences, we're being disingenuous.
I'm not saying it's not a valid definition of the term, I'm pushing back on the idea that it's THE single correct definition of the term.
Bank: financial institution, edge of a river, verb to stash something away
Spring: a season, a metal coil, verb to jump
Match: verb to match things together, noun a thing to start fires, noun a competition between two teams
Bat: flying mammal, stick for hitting things
And so on.