Most people aren't nasty or getting nastier but nasty people are likely over represented in those with power and there seems to be a current swing to having more such people getting into positions of power.
Added to that is that modern technology and weapons make it easier for a few "bad apples" in power to cause more grief to more people than before.
I finally caved to one of those "balanced news" sites because someone had a 50%-off sale. They have a feature where you can see news stories that are being ignored by either liberal or conservative outlets.
It's damned fascinating, tempered by the fact that it's also damned terrifying that the populace as a whole is being controlled by it... and also that the future President of the US is trying to control it.
But maybe that's just me falling into the trap TFA talks about. :)
It is good that gentle people still exist and may, in fact, be very numerous, but is it still as good if their ability to contribute to societal norms is diminished?
Their willingness to ignore their conscience gives them serious business advantages, and their enormous profits have given them too much power. It's all "ends justify the means" fools.