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Comment by jstummbillig | Hacker News Reader

So, surveys.

"Smartphone users in general are unsatisfied with the existing AI features as the survey recorded 73% of Apple Intelligence users and 87% of Galaxy AI users stating the new features to be either ‘not very valuable’ or they ‘add little to no value’ to their smartphone experience."

This could be read as 27% of users, who have tried a brand new way of interacting with their phone, found it useful to some degree right away. Imagine: You introduce a brand new, well, anything into peoples lives at Apple scale, and 27% of them find it useful, right away.

I don't know what number people expect, but I think you could consider this an outrageous success. I am not saying it should be read that way. But then again, I am not sure why it should be read any other way.

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Polls are weird like that, especially for things that have strong brand affinity, like with soda or politics. If Apple falsely announced that they had a new 4D holographic battery and charged an extra $100 for it in new phones, I bet about 25% of users surveyed would report being satisfied with it.

> This could be read as 27% of users

Not necessarily. Poll results are not %Pro + %Con = 100%. It could equally be likely that 83% find no use and 27% have not tried it leaving 0% liking it.

I agree. My iPhone usage is mainly to check email/whatsapp/calendar and my banking apps. Rarely take pictures or record videos.

Since my company uses exchange, email and calendar cannot be accessed outside the outlook app, not even by the iOS widgets which renders them next to useless for me.

It does say 73% of "Apple Intelligence users". So I would assume that 100% of them are not just iPhone owners but people who have actually used Apple Intelligence, to some degree.

The data is in the linked survey: https://www.sellcell.com/blog/iphone-vs-samsung-ai-survey/

- 11.1% of iPhone's users felt the AI features were "very valuable"

- 5.9% of Samsung Galaxy's users felt the AI features were "very valuable"

So what's the 3rd category since the numbers do not add to 100?

    11.1% Yes, they're very valuable
    15.9% Somewhat valuable but not significantly valuable
    64.7% Not very valuable, other features are more important
    8.3% No, they add little to no value

It also seems like the article title has a bias.

I think people only notice this when the bias goes against their thinking. Or when something is controversial in their minds and they agree strongly.

Personally, I think apple has deep pockets and it will eventually catch on. They have been helpfully auto-completing words when typing and identifying people in photos.

In a similar way I sort of hated amazon for "ask our AI" moving popup on the product pages.

But... below the non-obtrusive AI summary of the product reviews is actually helpful.

I personally know people that would claim a phoneless phone is useful, right away, without having used the device once, as long at it was released by Apple.

To be clear, I think a "phone" as in smartphone, that can't make calls would be mostly as useful for me, personally.

But you might be claiming "people would buy an empty box, if apple put its logo on the box"

Like an ipod touch!

But these are people who have used/are using the feature.

An outrageous success? Really? Everywhere where i've seen reviews, the reviewers are not very happy with Apple intelligence.

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