If you value the ability to service a product more than the qualities I mentioned, you should choose to buy from a company other than Apple.
> We are criticizing the way the company does business.
I love the way Apple does business. They focuses on creating products that almost perfectly fit my needs.
Sent from my 2010 Macbook Pro...
> And why should serviceability be sacrificed for qualities
> like weight, form factor, etc?
Well, just see the teardown of Apple product and think, how much space would be needed for the replaceable battery (with casing), packaged RAM, etc.Because I will "service" my laptop maybe once, if even that many times, during its operational life. Meanwhile, I will enjoy its "weight, form factor, etc." every single time I use it.
Not everybody is going to prioritize environmental issues over all others. Those who have a problem with that can deal with it and get over it.
Because serviceability is a one-off process you do when the product fails or when you want to update it, whereas weight, form factor are things that make you buy a product specifically in the first place, and things you deal with every day.
This can also be interpreted as: I don't care if they make products that are not as environment friendly as some of the others in the market because their products are shiny and cool. Thanks for caring for the planet.
The irony is Apple's one of the greenest, if not by far the greenest, manufacturers in the world. Can you name any tech manufacturers that are better?
You are operating on the assumption that Apple (or Dell, Lenovo, etc) have no say in the materials used, methods of construction or the materials not used in manufacturing their goods. They do—they don't just hand over a spec sheet and tell the supplier to get to work. They supply a detailed specification and set of drawings and likely engage their manufacturer to ensure their requests are feasible and/or meet particular national standards.
Do you believe it goes like this:
Apple: We want 20,000,000 SSD drives.
Samsung: How do you want them?
Apple: Surprise us!
I take it that you love to live in Apple's reality distortion field?
EPEAT's website has all the details you need: http://ww2.epeat.net/searchoptions.aspx
http://www.loopinsight.com/2012/07/10/apple-responds-to-epea...
If the statements made are true, then there really is a problem with epeat. Just cause a company has many products certified, it doesn't mean that company is more green than Apple.
Interesting quotes:
"Companies like Dell have 171 products listed on EPEAT, but yet if you look on Dell’s Web site, none of their computers are even Energy Star Compliant."
"By its own admission, the EPEAT certifications are old.
“Part of it is expanding EPEAT’s global reach through the multiple certification [process]; as well as moving into new, additional products; as well as updating the EPEAT [certifications], because they’re a little long in the tooth. [Each of those] is a huge project on its own,” Christine Ervin, an EPEAT board member told GreenBiz in March."
"The hubbub over Apple pulling out of EPEAT is interesting because the products that were listed as gold products by the environmental organization are the same ones Apple is currently selling."
Not that Apple products require service, but when they do Apple provides a premium service- a global network of stores that will replace even motherboards in 30 minutes. (Something no other manufacturer does, and very important for travelers who don't want to send their computer back tot he continent where it was bought.)
Sure, I'm including the cost of Applecare in the price here, and calling the service free, but Applecare is cheap and very, very often Apple will replace things out of warranty, again, for free, because most of the time something does go wrong it is due to an actual defect (e.g.: the NVIDIA chips that were failing a few years back after being used for a couple years.)
3 years is the lifetime of the product for me. And these days after 4 years the product is generally obsolete.
There is no "premium" you have to pay-- you just get premiums service at the minor cost of the extended warranty (which I'm sure has nice margins, but still is the best deal out there.)
So how can you say Apple is overcharging when nobody else offers as good a deal?
EDIT: Of course pointing out hat Apple offers a free global service network - something others don't offer at any price- being a statement of fact, is being down voted by the apple hating hordes at HN. I know, I'm not allowed to point out facts that disagree with the predominant ideology. This just proves to me that this is not a place where intelligent discussion can take place, and you guy are just a waste of time.
Your premise is based on falsehoods, and you make assertions and then claim others are "uneducated" because they don't agree with your denial of reality?
But even I find the argument somewhat silly. If you are a "poor student" then don't buy it. It's like saying that a Porsche is too expensive for you. Well, then get something else.