How Amazon Can Disrupt Smartphones and Take Apple & Google to School
xconomy.com
xconomy.com
"I’m not sure if even Amazon can afford to play the free card...". So he's introducing an idea the author himself is 100% unsure of, with only a vague throw-away reference to anything remotely resembling an idea of how to make a profit off of this device.... For what reason? Because "it's a classic Bezos play". Okay. Whatever. Sorry for being flippant but almost every single "point" brought up makes zero sense. I think this article is just mental masturbation about the concept of a "free" phone.
Chris says how it'll work in big bold letters: So what is Amazon's secret weapon in the smartphone battle? I'm betting it will be Jeff Bezos' favorite play: miniscule margins + massive patience.
Summary of how he says it could work: by taking the device and carrier selection out of the equation, Apple is cut off at the knees (for everybody who doesn't care about their phone). It gobbles up anything non-Amazon Android related, because those people are just getting free or cheap phones anyway.
tl;dr - If amazon releases a phone it'll be android, low cost and good enough.
(Such a scenario would probably also prevent Amazon from advertising it as an "Android phone".)
In a world where unlimited voice + data + low-cost phones can profitably be given away free, why would Amazon be the only company able to do so?
So what is Amazon's secret weapon in the smartphone battle? I'm betting it will be Jeff Bezos' favorite play: miniscule margins + massive patience.
Apple makes most of their money from the consumer at the time of device purchase; their media and app businesses are low-margin service lines that feed and sustain their high-margin device sales.
They way they see it, if they hold on to that customer relationship long enough, they'll always make up the lost margin in customer lifetime value.
make money on device sales + encourage more device sales by making less money on media and apps
Note that all of the numbers in the Apple strategy are positive.
There's nothing comparable for his Amazon suggestion. "Miniscule margins + massive patience" works when price > 0, for all existing Amazon product & service lines. Applying that formula using negative margins doesn't work.
It's one thing to say Amazon can make money on volume by selling TVs for razor-thin margins. It's something entirely different to suggest they can make money giving away $200 smartphones + $350/yr voice & data plans free in perpetuity. That's the part the author conveniently skips over.
But, Amazon is kinda everything in the frigging world. The amazon phone would (obviously) tie to your amazon account. You could instabuy anything. They would make buying things from Amazon a first class feature of the device. Having the device (much like having Amazon prime) would mean you most likely spend more through Amazon.
I admit it's a magic fairy dust line of thought, but it's still quite compelling.
Suru, I need more toothpaste by Friday.
Same kind as last time, sir?
Yes, Suru.
By your command.
Now Google has a decent e-book offering, a solid, similarly sized tablet and there really isn't as large of an "Amazon media" leverage advantage with a phone offering (specifically because of the form factor, that is).
I think the hardware and services have flattened out enough that the only thing that matters anymore is the OS. And Google is winning that race against Amazon.
"Google tried this scorched-earth policy with Android, but in doing so lost control of the ecosystem—as the Amazon fork demonstrated so forcefully." - What does this even mean? Yes, open source means that even your competitors can use it. But there's quite a software difference between Amazon's version and Jelly Bean while the cost of the Fire vs. the Nexus 7 is $0. I don't think Google's too concerned about Amazon's "forceful" fork.
I don't see Google having problems matching Amazon on its price. The difference is that if updated properly, Google's Android will always give a better experience. If you aren't tied to Amazon Instant, why would you NOT go w/ the Nexus 7 over the Fire?
Same thing for the smartphone IMO.
You don't have to be free for the strategy outlined in the post, you just have to be too good to pass up. (Much like: A decent tablet for only $200.)
The author has a grim view of the future and wants to run toward it... is this normal?