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I disagree. The conversation between a chat bot and a person is an actual conversation with that person, addressed to that person.

The persona the chat bot is emulating is fictional, but the chat bot itself is not. It’s not a person, but it is participating in a conversation with the user.

If a heating company chat bot tells you to adjust a setting on your boiler to fix a problem, that’s not a fictional depiction of an instruction.

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It's not a conversation. It's a dialog with very fallible AI. Anything about it can be false and idiotic significant percentage of the time.

If you talk to a lunatic it is not lunatic who is to be blamed for you being mislead.

That should be prominently displayed on all AI products: "This service will lie, hallucinate, and make up facts in order to continue the ongoing conversation, and is in no way a real expert in any field".

Yes! Fortunately most people are pretty good at figuring this out even without that message.

Of course.

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