Hmmm, not when it comes to car.
Salespeople are always trained on the latest features in the auto industry.
Even if they don't get in person training, all carmakers release 1 hour long videos showing the features of their cars for training purposes.
Salespeople are always trained on the latest features in the auto industry.
Even if they don't get in person training, all carmakers release 1 hour long videos showing the features of their cars for training purposes.
All of the sales people could tell me how many doors each car had and what color it was when we stood next to it, but that was about it. Many of them could look up if other near-by dealers had the exact combination of options I wanted.
If sales person training about the actual cars exists, my experience indicates very few new car sales people take advantage of it.