From my spoiled western perspective it seems surprisingly difficult to either just send him the money or have a laptop delivered to him. I wouldnt have guessed that upfront...
India and Bangladesh caused by far the most issues with customs. Packages got held up, and they often tried to charge duties of up to 70%. His concern is definitely real.
The best option is to buy an item within the country using a US card, or to buy an item using a local card and get reimbursed via PayPal from a US bank account.
Also there's no clear chain of custody for stuff or incentive to have it, "Lost somewhere in customs" is about as precise as you usually get at the best of times
Source: Am from 3rd world country.