RE ... that some of those customers are unhappy....
Articales show they had lots of unhappy customers.... Also when employes get income of several million a year seems excessive. The CEOS income was around $50,000 a business DAY , probably more that lots people earn in a year. Its reported these customers died/ went bankrupt as a result of insurance company refusals . ( Ive always thought needs to be much stronger government laws around documentation so people aware of what is covered and what is not, could have reduced the number of unhappy customers )