Very similar to the process I took getting DIA to a commercial building. They said they spent $60,000 pulling fiber half a mile through a business park (we didn’t pay this). We only have one ISP device in our rack (Verizon truly ships their org chart). We paid our contractor to have fiber installed from the DEMARC to the server room but apparently the ISP would’ve done that for free, oops.

And yeah the quality of customer service we’ve gotten from three different business providers has been exceptional. It’s crazy to have actual engineers you can call who know what’s going on. You get what you pay for.