They betrayed their customers in the Storm-0558 attack.
They didn't disclose the full scale and charged the customers for the advanced logging needed for detections.
Not to mention that they abolished QA and outsourced it to the customer.
How do you know they don't?
Because that would be the biggest story in the world.
It is immaterial what they do and what you know. Important is what CIOs of the enterprise believe.