Just look at my TV, for example. The way TV used to work was that you turned it on and the TV was on. Now, even though I've got a relatively friendly setup with an Nvidia Shield, a "user" still has to navigate through some menus to get what they want to watch on the TV.
And of course, every so often, one of the various streaming services will log out, which will take some manual intervention to get back up and running. There are three TVs in my home, so between them all I'm playing tech support on a TV at least once or twice a month.
And don't even get me started on the rigamarole involved with getting my kids set up with Minecraft. Servers, Realms subs, linking Nintendo and Microsoft accounts... I don't know how anyone without some tech in their background can even navigate that mess.